Application Support

Computer Applications

Stratosphere Networks understands that application support is critical to maintaining the objectives of your business. We carefully align your business objectives and technical requirements to achieve success and remain competitive in your industry. Our staff can improve flexibility by managing applications and devices for a mobile and geographically spread workforce, as well as helping you maintain your products for the years ahead.

Industry Leading Vendors

At Stratosphere Networks, our top priority is helping you get the most value from your client vendor relationship. We work with a variety of industry-leading vendors including MS Office 365, Blue Jeans and Avaya IX to develop your custom solution.

By participating in our vendor management program, we can help you control costs and mitigate risks associated with licensing software applications on a larger scale throughout the lifecycle of your agreement. Our associates have built long lasting relationships with many of our partners and can take the burden of managing vendor contracts, performance and delivery of your services and applications so that you don't have to.

Our team is equipped to provide IT solutions for the following: web site and web hosting online stores Outlook and Email SQL ERP, CRM such as Salesforce, Sage, PeachTree, ADP, Microsoft applications and Citrix.

Exceptional Application Support

Unlike other IT companies who often take a one-and-done approach, we offer continued application support for all of our customers - whether you've purchased a single application or an entire suite of products. Our certified tech professionals work round the clock to consistently update and backup your applications, while at the same time make sure your resources are working as they should. We provide application level support for all of the products that we offer and can also work with vendors to provide troubleshooting for third party applications.

When you purchase your applications from Stratosphere Networks, we're there to help you make sure everything is installed and working correctly. We can help install and configure your applications to your specifications. As an added service, we can help you manage the warranty registration process for any applications purchased through us, allowing you to maintain your software or hardware for years to come.

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Stratosphere Networks, LLC, Data Communications Equipment & Systems, Evanston, IL