Company Background

Company Background

Stratosphere Networks is a multifaceted IT managed service provider focused on delivering comprehensive technology services and solutions to meet and exceed the always-changing, diverse business needs for all industries.

Our team of experts works with you to develop a cohesive technology support plan specifically designed for your business. Our fully staffed Network Operations Center provides full maintenance services and support ranging from desktop support, business continuity, disaster recovery, remote and on-site support, proactive network monitoring and ongoing maintenance services.

Our proactive 24/7/365 IT service, combined with our guaranteed on-site response times provides our customers with peace of mind and allows them to achieve their specific business initiatives.

Our Mission is for our customers to gain a significant competitive advantage by utilizing our comprehensive IT services and best-in-class technology solutions.

What makes Stratosphere Networks unique?

We understand that IT communications are mission-critical to your business and are an ongoing battle that together we cannot lose.

Here are the keys to winning the battle:

IT Armed Forces

The Stratosphere support group consists of a fully-staffed, in-house team of IT professionals with a wide range of experience and certifications. Our staff is made up of smart, dedicated, professional and enthusiastic individuals. Our IT team is our most important asset, which is why, as a company, we invest in these individuals' professional growth through continuous education and certification programs.

Command Center

Our Network Operations Command Center (NOCC) is powered with the latest technologies, diagnostic tools, and monitoring solutions. This provides for a more proactive approach and responsive support model to meet our client's individual needs.

Here is how we resolve your problems quicker:

  • In-house live help desk - immediate response
  • Advanced automation - streamlined remediation process
  • Proactive 24/7/365 monitoring - alerts while you sleep
  • Collaboration - Level 1, 2 and 3 working together as a team for efficient resolution

Strategic Agility

We provide flexible, customized solutions and service offerings. No matter the size or type of business, we have technology solutions to meet your unique business needs. Whether it is a supplemental service request, a complete managed IT package, or nationwide deployment, we provide the necessary resources to allow you to remain competitive and profitable. We constantly measure delivery processes and set performance standards because we truly believe this is a differentiating factor that enables our collective businesses to thrive and grow.

For more information, please call (877) 599-3999.

Headquarters / Primary NOC
Stratosphere Networks
1732 Central St.
Evanston, IL 60201

Redundant NOC
2930 Central St.
Evanston, IL 60201

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"Stratosphere has been an integral part of our firm's growth to employees in six offices across four time zones." Read more

"We rely heavily on our Cisco phone systems and IT network. In the past we had one person managing all our IT needs, we needed a whole company to support our voice and data network." Read more

"Stratosphere Networks has stepped up to the plate overseeing our mixed environment of Apple/MAC and Microsoft applications." Read more

Case Studies

Business Challenge: Find an IT provider with a robust proactive monitoring solution for our core services and infrastructure. Read more

Business Challenge: Stabilize our mirrored server network between our Los Angeles and Chicago offices. Read more

Business Challenge: Partner with an IT company that has extensive field engineer resources. Read more

Tech Top Ten MSP Mentor MSP Partners
Stratosphere Networks, LLC, Data Communications Equipment & Systems, Evanston, IL