The Bottom Line: Discover the True Cost/Benefits of Cloud, Premise and Hybrid Contact Centers

During this interactive event we will examine the hidden costs of operating your contact center and demonstrate the differences in total cost of ownership (TCO) of premise vs. cloud contact centers.

We'll review the true differences in TCO between premise and cloud contact centers based on the findings of the leading industry analyst firm, Frost & Sullivan. In its report, Frost & Sullivan performed a comprehensive examination of the costs that go into purchasing versus implementing and maintaining both contact center types.

We will also touch upon maximizing the efficiency of your contact center through the use of WFO and the benefits it can bring to your customers, agents and management staff. Join industry professionals for happy hour and networking.

Register today and we hope to see you there!

Speakers:

Michael Donis Director of Business Development, Stratosphere Networks	Joe Giammanco VP of Sales to the Great Lakes Region, inContact
1 lucky attendee will win an Apple gift card!