{"id":3038,"date":"2019-07-31T09:58:32","date_gmt":"2019-07-31T14:58:32","guid":{"rendered":"https:\/\/www.stratospherenetworks.com\/blog\/?p=3038"},"modified":"2019-07-31T09:58:32","modified_gmt":"2019-07-31T14:58:32","slug":"tech-talks-deliver-the-best-possible-cx-with-talkdesks-contact-center-offering","status":"publish","type":"post","link":"https:\/\/www.stratospherenetworks.com\/blog\/tech-talks-deliver-the-best-possible-cx-with-talkdesks-contact-center-offering\/","title":{"rendered":"Tech Talks: Deliver the Best Possible CX with Talkdesk’s Contact Center Offering"},"content":{"rendered":"

\"talkdesk<\/a>In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers.\u00a0Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in person training from these vendors.\u00a0Our Tech Talks blog series offers a snapshot of these educational\u00a0sessions.
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Customer experience (CX) is becoming increasingly important in the business world. Any company that wants to stand out from the competition should focus on delivering a top-notch CX, and, in the digital age, that means making your organization available to consumers via\u00a0various communication channels<\/a>. Today’s clients want to be able to chat, text and\/or IM your customer service representatives, in addition to calling. A\u00a0cloud contact center solution<\/a>\u00a0will help you meet those expectations and offer an outstanding customer experience.<\/p>\n

If you’re looking for the right cloud contact center offering for your business, you should consider\u00a0Talkdesk<\/a>, one of our partners and a leading provider in the\u00a0cloud communications<\/a>\u00a0software space.\u00a0Our consultants<\/a>\u00a0recently met with representatives from Talkdesk to discuss the features and business benefits of their contact center software. Here’s everything you should know about this vendor and what they have to offer your organization.<\/p>\n

Provider Overview<\/h2>\n

Founded in 2011 and based in San Francisco, Talkdesk’s mission is to “empower companies to continuously improve customer experience.” This cloud contact center solution provider has served more than 1,800 customers and upwards of 30,000 users in over 50 countries. Additionally, Talkdesk has been identified by organizations such as G2 Crowd and Forbes as a leader in the contact center industry and cloud solution provider space.<\/p>\n

Featured Offering: Talkdesk Contact Center Software<\/h2>\n

Keep up with your clients’ changing needs with this flexible and innovative contact center software. This solution offers the following key advantages and features to help your business boost productivity and improve customer service and CX.<\/p>\n