{"id":4117,"date":"2021-01-04T07:22:26","date_gmt":"2021-01-04T12:22:26","guid":{"rendered":"https:\/\/www.stratospherenetworks.com\/blog\/?p=4117"},"modified":"2020-12-18T15:38:12","modified_gmt":"2020-12-18T20:38:12","slug":"6-it-resolutions-for-2021","status":"publish","type":"post","link":"https:\/\/www.stratospherenetworks.com\/blog\/6-it-resolutions-for-2021\/","title":{"rendered":"6 IT Resolutions for 2021"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignleft wp-image-4118 size-medium\" src=\"https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2020\/12\/2021-IT-resolutions-300x200.jpg\" alt=\"Large numbers spell out 2021 above a notebook with &quot;Resolutions&quot; written in it, a cup of coffee and a pair of glasses, to illustrate setting IT resolutions.\" width=\"300\" height=\"200\" srcset=\"https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2020\/12\/2021-IT-resolutions-300x200.jpg 300w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2020\/12\/2021-IT-resolutions-1024x683.jpg 1024w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2020\/12\/2021-IT-resolutions-768x512.jpg 768w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2020\/12\/2021-IT-resolutions-1536x1024.jpg 1536w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2020\/12\/2021-IT-resolutions-2048x1365.jpg 2048w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2020\/12\/2021-IT-resolutions-200x133.jpg 200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>The beginning of a new year is traditionally a time when we reflect on the events of the previous 12 months and reconsider our goals and habits. In the wake of 2020, many of us doubtlessly have different perspectives and priorities than we did a year ago. Numerous aspects of the world we live in \u2013 including how we relate to technology and the role it plays in our personal and professional lives \u2013 have undergone significant changes.<\/p>\n<p>If you\u2019re considering what your technology road map should look like in light of everything that happened in 2020 and what\u2019s likely to unfold in 2021, here are some suggested IT resolutions for the upcoming year.<\/p>\n<h2>1. Ensure you have a secure remote work strategy in place.<\/h2>\n<p>Even after the pandemic ends, people who\u2019ve adjusted to <a href=\"https:\/\/www.stratospherenetworks.com\/blog\/remote-work-resource-roundup-9-blog-entries-for-business-leaders-navigating-the-new-normal\/\" target=\"_blank\" rel=\"noopener noreferrer\">working from home<\/a> won\u2019t necessarily want to return to the office full-time. Approximately half (55 percent) of American employees express a preference for a <a href=\"https:\/\/www.stratospherenetworks.com\/blog\/it-solutions-for-hybrid-offices-how-to-empower-both-on-site-and-remote-workers\/\" target=\"_blank\" rel=\"noopener noreferrer\">mix of remote and on-site work<\/a>, according to the <a href=\"https:\/\/siepr.stanford.edu\/research\/publications\/how-working-home-works-out#:~:text=Our%20survey%20showed%2058%20percent,they%20worked%20in%20an%20office.&amp;text=But%20it%20looks%20like%202020,economic%20activity%20from%20city%20centers.\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external external_icon\">Stanford Institute for Economic Policy Research<\/a>.<\/p>\n<p>That means flexible work arrangements will likely become the new standard, and enabling employees to fulfill their professional duties securely from anywhere will become imperative for any business looking to stay competitive. For more information about how to maximize accessibility and flexibility <a href=\"https:\/\/www.stratospherenetworks.com\/managed-cybersecurity-services.html\" target=\"_blank\" rel=\"noopener noreferrer\">without sacrificing security<\/a>, take a look at this blog entry by our CISO: \u201c<a href=\"https:\/\/www.stratospherenetworks.com\/blog\/why-your-business-needs-a-secure-remote-work-strategy-to-survive\/\" target=\"_blank\" rel=\"noopener noreferrer\">Why Your Business Needs a Secure Remote Work Strategy to Survive<\/a>.\u201d<\/p>\n<h2>2. Focus on improving customer experience (CX).<\/h2>\n<p>In recent years, <a href=\"https:\/\/www.stratospherenetworks.com\/blog\/6-types-of-tech-that-improve-the-customer-experience-cx\/\" target=\"_blank\" rel=\"noopener noreferrer\">CX has emerged<\/a> as an increasingly important factor for companies seeking to stand out from the competition across various industries. Delivering exceptional experiences with advanced tech such as <a href=\"https:\/\/www.stratospherenetworks.com\/contact-center-as-a-service.html\" target=\"_blank\" rel=\"noopener noreferrer\">cloud contact center software<\/a> will remain vital in 2021, and 25 percent of brands are expected to improve CX by a statistically significant margin this year, according to <a href=\"https:\/\/go.forrester.com\/predictions-2021\/?utm_source=forbes&amp;utm_medium=pr&amp;utm_campaign=predictions_2021\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external external_icon\">predictions from Forrester Research<\/a>.<\/p>\n<h2>3. Prioritize digital transformation.<\/h2>\n<p>The pandemic accelerated our already in-progress transition to a more virtual world. Now, <a href=\"https:\/\/www.stratospherenetworks.com\/digital-transformation-advisory-services.html\" target=\"_blank\" rel=\"noopener noreferrer\">digital transformation<\/a> \u2013 the process of implementing new technologies to adapt to evolving consumer expectations and enhance business processes \u2013 is no longer optional for companies that want to stay relevant, <a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2020-10-20-gartner-says-worldwide-it-spending-to-grow-4-percent-in-2021#:~:text=Worldwide%20IT%20spending%20is%20projected,%2C%20down%205.4%25%20from%202019\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external external_icon\">according to Gartner<\/a>. Initiatives in this area can include the adoption of <a href=\"https:\/\/www.stratospherenetworks.com\/cloud-consulting-services.html\" target=\"_blank\" rel=\"noopener noreferrer\">cloud solutions<\/a>, <a href=\"https:\/\/www.stratospherenetworks.com\/blog\/the-business-benefits-of-artificial-intelligence-ai\/\" target=\"_blank\" rel=\"noopener noreferrer\">Artificial Intelligence (AI)<\/a>, automation, the <a href=\"https:\/\/www.stratospherenetworks.com\/blog\/how-internet-of-things-devices-are-helping-healthcare-providers-combat-covid-19\/\" target=\"_blank\" rel=\"noopener noreferrer\">Internet of Things (IoT)<\/a>, and other cutting-edge technologies.<\/p>\n<h2>4. Go serverless.<\/h2>\n<p>Serverless computing involves letting a cloud provider handle infrastructure management, according to \u201c<a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/the-cios-guide-to-serverless-computing\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external external_icon\">The CIO\u2019s Guide to Serverless Computing<\/a>\u201d by Gartner. This transition can lead to simplified operations, greater scalability and potential savings for your business.<\/p>\n<p>Many of our clients have gone serverless via solutions such as the <a href=\"https:\/\/www.stratospherenetworks.com\/blog\/your-guide-to-microsoft-office-365-6-reasons-why-businesses-turn-to-o365\/\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Office 365 suite<\/a> of business applications, Azure Active Directory (AD), and an Azure server acting as cloud domain controller. For more information about the benefits of serverless computing, please take a look at this recent blog entry: \u201c<a href=\"https:\/\/www.stratospherenetworks.com\/blog\/reach-new-heights-in-2021-by-going-serverless-and-focusing-on-security\/\" target=\"_blank\" rel=\"noopener noreferrer\">Reach New Heights in 2021 by Going Serverless and Focusing on Security<\/a>.\u201d<\/p>\n<h2>5. Get a Microsoft cloud audit.<\/h2>\n<p>When was the last time you evaluated your Microsoft cloud solutions? If it\u2019s been a while, you could be overspending or have serious security issues you don\u2019t know about. Our team can guide you through the process, which includes the following:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Security evaluation: Safeguard your business and Microsoft cloud.\u00a0 This reviews what features you are using today and provides some recommendations on what items you can simply flip on.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>IT evaluation: There are so many features built into the Microsoft Cloud, some of which your business might not be taking advantage of. Let us review how you use your Microsoft Cloud (including Office 365 and Azure).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Licensing review: Microsoft offers a number of licensing options. Let our team <a href=\"https:\/\/www.stratospherenetworks.com\/blog\/cut-costs-and-accelerate-digital-transformation-with-a-microsoft-licensing-audit\/\" target=\"_blank\" rel=\"noopener noreferrer\">evaluate how you utilize your current licensing<\/a> and see if there is anything you can add or reduce.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Road map: We help craft a road map for your organization by doing a deep dive into your business and its departments to understand which technologies you use, what features you\u2019re utilizing and the objectives each department aims to achieve. That way we can create a plan for the future concerning how to leverage Microsoft Cloud Services in a way that supports your company\u2019s goals.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>6. Secure your Office 365 apps and other cloud solutions.<\/h2>\n<p>While the Office 365 suite comes with built-in cybersecurity features, some threats still manage to find their way to end users\u2019 inboxes. One study of 1.5 billion emails from organizations utilizing Microsoft as their provider found that upward of 925,000 malicious messages still made their way past security controls, according to an <a href=\"https:\/\/www.area1security.com\/office-365-anniversary-email-threats-report\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external external_icon\">Area 1 Security report<\/a>.<\/p>\n<p>As a result, it\u2019s vital to invest in a comprehensive cybersecurity strategy that includes the people, processes and tools you need to maximize data security for Office 365 and other cloud-delivered solutions. For more information, take a look at this blog entry: \u201c<a href=\"https:\/\/www.stratospherenetworks.com\/blog\/smbs-cant-afford-to-ignore-office-365-security\/\" target=\"_blank\" rel=\"noopener noreferrer\">SMBs Can&#8217;t Afford to Ignore Office 365 Security<\/a>.\u201d<\/p>\n<p>If you\u2019d like guidance as you determine your IT resolutions for the year ahead, our trusted technology advisors would be happy to assist you. We\u2019ve helped our clients boost cybersecurity, establish secure remote work infrastructure, transition to serverless computing and more. Just give us a call at 877-599-3999 or email <a href=\"mailto:sales@stratospherenetworks.com\" target=\"_blank\" rel=\"noopener noreferrer\">sales@stratospherenetworks.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The beginning of a new year is traditionally a time when we reflect on the events of the previous 12 months and reconsider our goals and habits. In the wake of 2020, many of us doubtlessly have different perspectives and &hellip; <a href=\"https:\/\/www.stratospherenetworks.com\/blog\/6-it-resolutions-for-2021\/\">Read more <span class=\"meta-nav\">><\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":4118,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[261],"tags":[],"class_list":["post-4117","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-tips-from-the-president"],"yoast_head":"<title>2021 IT Resolutions: Revamping Your Tech Road Map<\/title>\n<meta name=\"description\" content=\"If you\u2019re considering what your tech road map should look like in the upcoming year, here are some suggested IT resolutions for 2021.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stratospherenetworks.com\/blog\/6-it-resolutions-for-2021\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2021 IT Resolutions: Revamping Your Tech Road Map\" \/>\n<meta property=\"og:description\" content=\"If you\u2019re considering what your tech road map should look like in the upcoming year, here are some suggested IT resolutions for 2021.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.stratospherenetworks.com\/blog\/6-it-resolutions-for-2021\/\" \/>\n<meta property=\"og:site_name\" content=\"Stratosphere Networks IT Support Blog - 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