{"id":4379,"date":"2021-05-04T07:46:53","date_gmt":"2021-05-04T12:46:53","guid":{"rendered":"https:\/\/www.stratospherenetworks.com\/blog\/?p=4379"},"modified":"2021-05-03T08:53:04","modified_gmt":"2021-05-03T13:53:04","slug":"tech-talks-cut-costs-and-improve-cx-with-call-center-outsourcing-advisory-services","status":"publish","type":"post","link":"https:\/\/www.stratospherenetworks.com\/blog\/tech-talks-cut-costs-and-improve-cx-with-call-center-outsourcing-advisory-services\/","title":{"rendered":"Tech Talks: Cut Costs and Improve CX With Call Center Outsourcing Advisory Services"},"content":{"rendered":"

\"AIn order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers.\u00a0Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers.\u00a0Our Tech Talks blog series offers a snapshot of these educational<\/em>\u00a0sessions.
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\nAre you thinking about outsourcing your call or\u00a0contact center<\/a>\u00a0operations to achieve a better customer experience (CX) and lower costs? Alternately, do you already outsource but don’t like the service you’re receiving and would like to find a new provider? If you answered yes to either of those questions, you should consider working with our team of\u00a0trusted advisors<\/a>\u00a0and one of our partners, a call center advisory and referral firm, to streamline the process of shopping around and efficiently find the ideal business process outsourcing (BPO) supplier.<\/p>\n

Here’s a brief overview of all the essential details about the firm, their process and the benefits of joining forces with them and our trusted advisors to locate a high-performing BPO provider without a difficult and time-consuming shopping-around process.<\/p>\n

Provider Overview<\/h2>\n

Since 2013, this Minnesota-based firm has helped businesses identify BPO partners for call center services. With an extensive network of more than 500 carefully vetted U.S.-based, nearshore and offshore call centers and over 25 years of experience in the industry, they can quickly pinpoint your perfect match in their database. Rather than simply recommending the leading suppliers in the call center BPO space, they’ll conduct thorough\u00a0research and filter your options based on a careful assessment of your unique needs.<\/p>\n

Featured Offering: BPO Advisory Services<\/h2>\n

Working with a call center advisory firm to find the best possible call center outsourcing partner comes with numerous potential advantages for your business, including the following:<\/p>\n