{"id":5335,"date":"2022-08-29T16:31:59","date_gmt":"2022-08-29T21:31:59","guid":{"rendered":"https:\/\/www.stratospherenetworks.com\/blog\/?p=5335"},"modified":"2022-08-29T16:31:59","modified_gmt":"2022-08-29T21:31:59","slug":"5-common-misconceptions-about-unified-communications-as-a-service-ucaas","status":"publish","type":"post","link":"https:\/\/www.stratospherenetworks.com\/blog\/5-common-misconceptions-about-unified-communications-as-a-service-ucaas\/","title":{"rendered":"5 common misconceptions about Unified Communications as a Service (UCaaS)"},"content":{"rendered":"<p><img decoding=\"async\" class=\"size-medium wp-image-5336 alignleft\" src=\"https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/08\/communications-network-concept-300x200.jpg\" alt=\"A world map with white land and dark blue oceans with a glowing white overlay of simple circular people symbols connected by lines.\" width=\"300\" height=\"200\" srcset=\"https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/08\/communications-network-concept-300x200.jpg 300w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/08\/communications-network-concept-1024x683.jpg 1024w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/08\/communications-network-concept-768x512.jpg 768w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/08\/communications-network-concept-1536x1024.jpg 1536w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/08\/communications-network-concept-2048x1365.jpg 2048w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/08\/communications-network-concept-200x133.jpg 200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>An <a href=\"https:\/\/www.stratospherenetworks.com\/trusted-advisors-help-illinois-company-migrate-to-cloud-phone-system-case-study.html\" target=\"_blank\" rel=\"noopener\">Illinois-based power compan<\/a>y with multiple locations was struggling because their on-prem phone system couldn\u2019t support mobile and remote workers. The organization reached out to our <a href=\"https:\/\/www.stratospherenetworks.com\/trusted-advisor.html\" target=\"_blank\" rel=\"noopener\">technology advisors<\/a>, who conducted a cost analysis and assessed how much the organization\u2019s legacy multi-site PBX cost them in terms of maintenance, support and trunking.<\/p>\n<p>We also considered how much they would need to spend to add mobile and remote work capabilities to their on-prem system. It became apparent that switching to a <a href=\"https:\/\/www.stratospherenetworks.com\/unified-communications.html\" target=\"_blank\" rel=\"noopener\">Unified Communications as a Service (UCaaS)<\/a> platform made the most sense for the company in terms of finances and functionality.<\/p>\n<p>Many other companies have similarly decided to switch from on-prem to cloud phone systems in recent years to accommodate remote and mobile members of the workforce. Due to growing demand, the global UCaaS market is expected to expand at a compound annual growth rate (CAGR) of 13.4 percent from 2021 to 2028, reaching $69.93 billion by the end of that period, according to a <a href=\"https:\/\/www.globenewswire.com\/en\/news-release\/2022\/06\/13\/2461070\/0\/en\/With-13-4-CAGR-Unified-Communication-as-a-Service-Market-Size-Worth-USD-69-93-Billion-in-2028.html\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\">Fortune Business Insights<\/a> press release.<\/p>\n<p>If you\u2019re considering UCaas for your company, it\u2019s vital to assess all the pros and cons of switching from an on-prem PBX to a cloud solution. However, some drawbacks you\u2019ve heard rumors about could be common misconceptions about cloud phone systems. Here are a few UCaaS myths you should know the truth about before you decide.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-5337\" src=\"https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/08\/2022-blog-image-stat-ucaas-market-300x244.jpg\" alt=\"A blue image with a globe, chains of circles connected by line segments, and text stating that , the global UCaaS market is expected to expand at a compound annual growth rate (CAGR) of 13.4 percent from 2021 to 2028. \" width=\"900\" height=\"731\" srcset=\"https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/08\/2022-blog-image-stat-ucaas-market-300x244.jpg 300w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/08\/2022-blog-image-stat-ucaas-market-1024x831.jpg 1024w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/08\/2022-blog-image-stat-ucaas-market-768x623.jpg 768w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/08\/2022-blog-image-stat-ucaas-market-1536x1247.jpg 1536w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/08\/2022-blog-image-stat-ucaas-market-200x162.jpg 200w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/08\/2022-blog-image-stat-ucaas-market.jpg 1848w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<h2>1. Call quality will be lower with UCaaS compared to an on-prem phone system.<\/h2>\n<p>With high-speed internet and adequate bandwidth, your business can enjoy high levels of call quality via a cloud-based system, according to <a href=\"https:\/\/www.intermedia.com\/blog\/5-cloud-communication-myths-debunked\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\">Intermedia<\/a>. If you\u2019d like to ensure call quality across multiple sites, deploying an <a href=\"https:\/\/www.stratospherenetworks.com\/sd-wan.html\" target=\"_blank\" rel=\"noopener\">SD-WAN<\/a> solution can help. Some UCaaS suppliers also offer SD-WAN, so you can obtain both products from a single source.<\/p>\n<h2>2. The cloud isn\u2019t as secure as on-prem phone systems.<\/h2>\n<p>Many UCaaS providers offer built-in security and compliance capabilities to <a href=\"https:\/\/www.stratospherenetworks.com\/managed-cybersecurity-services.html\" target=\"_blank\" rel=\"noopener\">combat evolving cyber threats<\/a>. Be sure to ask, however, when evaluating your options.<\/p>\n<h2>3. Cloud migration means you must ditch all your on-prem phone system equipment.<\/h2>\n<p>If you\u2019ve already invested in phone system hardware such as headsets, it\u2019s often possible to find a UCaaS platform compatible with your pre-existing materials.<\/p>\n<h2>4. Migrating to a cloud phone system is complicated and expensive.<\/h2>\n<p>With assistance from the UCaaS supplier\u2019s team and our advisors, the migration process can be relatively quick and painless. For more information, check out our previous blog, \u201c<a href=\"https:\/\/www.stratospherenetworks.com\/blog\/4-cloud-migration-pitfalls-to-avoid-when-moving-from-an-on-prem-phone-system-to-ucaas\/\" target=\"_blank\" rel=\"noopener\">4 Cloud Migration Pitfalls to Avoid When Moving From an On-Prem Phone System to UCaaS<\/a>.\u201d Additionally, many businesses often find that switching to UCaaS lowers spending due to eliminating hardware and maintenance costs.<\/p>\n<p>If you want to learn more about UCaaS, our trusted advisors can provide information on various options from leading suppliers in our extensive partner network. After assessing your needs and goals, we can leverage our expertise and advanced tools to generate comparison matrices showing how all your options stack up against each other.<\/p>\n<p>Our advisors typically save our clients a significant amount of time and money they would have spent shopping around on their own (including conducting research, meeting with providers and scheduling demos). On top of that, our price parity guarantee means working with us won\u2019t cost you more than going straight to the supplier.<\/p>\n<p>Start your UCaaS journey today by scheduling a consultation with our advisors: Call 877-599-3999 or email <a href=\"mailto:sales@stratospherenetworks.com\" target=\"_blank\" rel=\"noopener\">sales@stratospherenetworks.com<\/a> to connect with our team.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>An Illinois-based power company with multiple locations was struggling because their on-prem phone system couldn\u2019t support mobile and remote workers. The organization reached out to our technology advisors, who conducted a cost analysis and assessed how much the organization\u2019s legacy &hellip; <a href=\"https:\/\/www.stratospherenetworks.com\/blog\/5-common-misconceptions-about-unified-communications-as-a-service-ucaas\/\">Read more <span class=\"meta-nav\">><\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":5336,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[261],"tags":[],"class_list":["post-5335","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-tips-from-the-president"],"yoast_head":"<title>5 UCaaS myths | Technology advisory services<\/title>\n<meta name=\"description\" content=\"If you\u2019re considering migrating your phone system to the cloud, make sure you know the truth about these common UCaaS misconceptions.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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