{"id":5499,"date":"2022-11-11T10:56:21","date_gmt":"2022-11-11T15:56:21","guid":{"rendered":"https:\/\/www.stratospherenetworks.com\/blog\/?p=5499"},"modified":"2024-02-21T12:42:49","modified_gmt":"2024-02-21T17:42:49","slug":"tech-talks-branded-caller-id-with-company-name-and-logo-boosts-answer-rates-by-80-on-average","status":"publish","type":"post","link":"https:\/\/www.stratospherenetworks.com\/blog\/tech-talks-branded-caller-id-with-company-name-and-logo-boosts-answer-rates-by-80-on-average\/","title":{"rendered":"Tech Talks: Branded caller ID with company name and logo boosts answer rates by 80% on average"},"content":{"rendered":"

\"CloseTo serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers.\u00a0Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers.\u00a0Our Tech Talks blog series offers a snapshot of these educational<\/em>\u00a0sessions.<\/em><\/p>\n

How many unknown calls do you get, and how many do you answer? Then, when it turns out it was important, how much time do you waste listening to the voicemail and calling them back?<\/p>\n

One of our trusted partners, a software supplier focused on modernizing voice services, can eliminate the inconvenience associated with unknown numbers with a solution that brands outbound calls with the company’s name and logo.<\/p>\n

You should consider implementing this branded caller ID solution if you’re looking to boost answer rates for outbound calls. The provider’s sales team recently met with our\u00a0technology advisors<\/a>\u00a0to discuss their solution and how it can increase sales and lead to better\u00a0customer experiences<\/a>. Here’s everything you need to know about the supplier and the advantages of deploying their software.<\/p>\n

Provider overview<\/h2>\n

Founded in 2016, this Seattle-based software development company shields people from spam calls, secures networks for carriers, and facilitates connections between businesses and their customers. The supplier’s founder started creating spam-blocking and caller identification apps for mobile devices in 2015. Today, the supplier serves leading mobile providers globally and has over 200 million monthly active users in more than 40 countries.<\/p>\n

Featured offering: Branded caller ID for businesses<\/h2>\n

This supplier’s research shows that a whopping 79 percent of unidentified calls go answered, and 94 percent of consumers think “fraud” when they see a strange number on their smartphone screen.\u00a0These statistics aren’t surprising in a world where many of us get daily spam calls. However, it makes life difficult for businesses that need to connect with clients. With this supplier’s software, you can ensure that outbound calls to customers’ mobile devices don’t look like spam.<\/p>\n

Key features and capabilities include the following:<\/p>\n