![\""Vs,"](\"https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2024\/06\/avaya-vs-cisco-300x150.png\")
If you\u2019re searching for a Unified Communications as a Service (UCaaS)<\/a> platform for your company, there are plenty of options in the cloud phone system marketplace. As you consider which software makes the most sense for your business, it helps to see how they compare side-by-side. That\u2019s why in our \u201cversus\u201d blog series, we\u2019ll illustrate how leading UCaaS solutions stack up against each other with objective matrices.<\/p>\nIn this blog entry, we\u2019ll look at how Avaya<\/a> Cloud Office (ACO) compares with Cisco<\/a> Webex as a UCaaS supplier. Before you take a look at the matrix, here\u2019s a brief overview of each company.<\/p>\n If you\u2019re choosing between RingCentral alone or ACO by RingCentral, the latter makes sense if you\u2019ve already invested in Avaya J Series phones since they\u2019re compatible with the ACO platform. Additionally, opting for ACO by RingCentral is advantageous if you already have an on-premises Avaya phone system and would like to connect it to your UCaaS software for a hybrid setup.<\/p>\n On top of that, you\u2019ll benefit from deploying a solution from a forward-thinking provider: Avaya CEO Jim Chirico has told CRN<\/a> that the company now has a \u201ccloud-first\u201d mindset and is focused on breaking records as a leading enterprise communications supplier.<\/p>\n However, if you\u2019ve already invested in telephony infrastructure that isn\u2019t compatible with Avaya, it might be best to pass on ACO.<\/p>\n While you can obtain Webex directly from Cisco, we recommend considering managed service providers (MSPs) because they frequently deliver the same solution with superior SLAs and back-end guarantees. Engaging with one of these Cisco service providers can give you access to exceptional wraparound services, additional consulting, and ongoing solution management.<\/p>\nUCaaS profile: Avaya<\/h2>\n
![\"Avaya](\"https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2018\/06\/avaya_logo-300x86.jpg\"){kind=logo}
Based in Silicon Valley, CA, Avaya has over 130 million unified communication lines. Avaya Cloud Office by RingCentral<\/a> \u2013 part of the Avaya OneCloud portfolio \u2013 is an all-in-one solution for calling, messaging, meetings and more. The software offers an intuitive unified communications experience across all devices, promoting productivity whether end users work from home, on the go, or in the office.<\/p>\nUCaaS profile: Cisco<\/h2>\n
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Cisco, based in San Jose, CA, is a leading networking, collaboration, security, and cloud computing solutions provider. Cisco Webex has earned recognition as a top collaboration application for calling, messaging, meetings and more. The secure and reliable software supports productivity from anywhere in today\u2019s era of hybrid and remote work.<\/p>\n