{"id":5615,"date":"2022-12-19T15:46:14","date_gmt":"2022-12-19T20:46:14","guid":{"rendered":"https:\/\/www.stratospherenetworks.com\/blog\/?p=5615"},"modified":"2022-12-19T15:46:14","modified_gmt":"2022-12-19T20:46:14","slug":"stratospheres-year-in-review-top-10-blog-posts-of-2022","status":"publish","type":"post","link":"https:\/\/www.stratospherenetworks.com\/blog\/stratospheres-year-in-review-top-10-blog-posts-of-2022\/","title":{"rendered":"Stratosphere\u2019s year in review: Top 10 blog posts of 2022"},"content":{"rendered":"

\"AAnother year is almost over. As we consider the months behind us and prepare for 2023, Stratosphere would like to thank everyone who read our blog in 2022. Of the many posts we published on various IT topics, the following received the highest number of views.<\/p>\n

1. <\/strong>Why you need to disable inactive accounts right now: The cybersecurity risks of \u2018ghost accounts\u2019<\/strong><\/a>
\n<\/strong>Inactive or \u201cghost\u201d accounts that still have access to your network can create opportunities for cybercriminals to sneak in and access sensitive information.<\/p>\n

2. <\/strong>How to measure CX: 7 key customer experience metrics to monitor<\/strong><\/a>
\n<\/strong>These key performance indicators for customer experience can help you assess whether
\nyou\u2019re succeeding at delivering exceptional service.<\/p>\n

3. <\/strong>What you should know about hyperscalers<\/strong><\/a>
\n<\/strong>Hyperscale computing has risen to prominence as cloud solutions have become more popular.<\/p>\n

4. <\/strong>Why your contact center needs workforce engagement management (WEM) tools<\/strong><\/a>
\n<\/strong>Many cloud contact center platforms include workforce engagement management features to improve agent retention, boost job satisfaction, and enhance customer service and CX.<\/p>\n

5. <\/strong>\u00a0What the new commerce experience for Cloud Solution Provider partners means for Microsoft 365 clients<\/strong><\/a>
\n<\/strong>Microsoft streamlined the purchasing process for partners by migrating seat-based online services like Microsoft 365<\/a>, Windows 365<\/a>, Power Platform, and Dynamics 365 to the new commerce experience.<\/p>\n

6. <\/strong>Disadvantages and advantages of multi-cloud<\/strong><\/a>
\n<\/strong>Consider the potential benefits and drawbacks before implementing a multi-cloud strategy for your business.<\/p>\n

7. <\/strong>Top 10 blog posts to read for Cybersecurity Awareness Month 2022<\/strong><\/a>
\n<\/strong>This year\u2019s top cybersecurity posts covered everything from cloud security posture management to strengthening your security awareness program to ransomware attack prevention.<\/p>\n

8. <\/strong>Considering business fiber internet services? Ask yourself these 4 essential questions first<\/strong><\/a>
\n<\/strong>If you\u2019re thinking about purchasing business fiber internet, ask yourself these critical questions first about your budget, bandwidth needs, and more.<\/p>\n

9. <\/strong>What\u2019s the difference between VoIP and UCaaS? How to determine which is right for your business<\/strong><\/a>
\n<\/strong>Learn how to determine whether VoIP or Unified Communications as a Service (UCaaS)<\/a> makes more sense as a traditional PBX alternative for your organization.<\/p>\n

10. <\/strong>Want to deliver a better customer experience? Consider these 4 types of CX solutions<\/strong><\/a>
\n<\/strong>The right technologies and services (e.g., cloud contact center software<\/a>) can help your company deliver an exceptional CX and achieve lasting success.<\/p>\n

We\u2019re looking forward to continuing to cover new and emerging technology trends in 2023. Thanks for reading, and don\u2019t hesitate to reach out if you have any suggestions for topics we should cover in the future or comments about the posts included in this round-up. We\u2019re happy to serve as your source of trusted technology advice<\/a>. Connect with our team by calling 877-599-3999 or emailing sales@stratospherenetworks.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Another year is almost over. As we consider the months behind us and prepare for 2023, Stratosphere would like to thank everyone who read our blog in 2022. Of the many posts we published on various IT topics, the following … Read more ><\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":5616,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[261],"tags":[],"class_list":["post-5615","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-tips-from-the-president"],"yoast_head":"Most-viewed blog posts of 2022 | Stratosphere Networks<\/title>\n<meta name=\"description\" content=\"Our top blog posts of 2022 cover a wide range of topics, such as how to measure CX, hyperscalers, pros and cons of multi-cloud, and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stratospherenetworks.com\/blog\/stratospheres-year-in-review-top-10-blog-posts-of-2022\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Most-viewed blog posts of 2022 | Stratosphere Networks\" \/>\n<meta property=\"og:description\" content=\"Our top blog posts of 2022 cover a wide range of topics, such as how to measure CX, hyperscalers, pros and cons of multi-cloud, and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.stratospherenetworks.com\/blog\/stratospheres-year-in-review-top-10-blog-posts-of-2022\/\" \/>\n<meta property=\"og:site_name\" content=\"Stratosphere Networks IT Support Blog - 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