{"id":5795,"date":"2023-03-22T08:14:25","date_gmt":"2023-03-22T13:14:25","guid":{"rendered":"https:\/\/www.stratospherenetworks.com\/blog\/?p=5795"},"modified":"2023-03-22T09:28:25","modified_gmt":"2023-03-22T14:28:25","slug":"tech-talks-work-efficiently-and-securely-from-anywhere-with-voice-enabled-microsoft-teams-virtual-desktops","status":"publish","type":"post","link":"https:\/\/www.stratospherenetworks.com\/blog\/tech-talks-work-efficiently-and-securely-from-anywhere-with-voice-enabled-microsoft-teams-virtual-desktops\/","title":{"rendered":"Tech Talks: Work efficiently and securely from anywhere with voice-enabled Microsoft Teams, virtual desktops"},"content":{"rendered":"

\"ATo serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers.\u00a0Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers.\u00a0Our Tech Talks blog series offers a snapshot of these educational<\/em>\u00a0sessions.<\/em><\/p>\n

A national car wash company with 70 contact center agents and 450 locations wanted to utilize\u00a0Microsoft Teams<\/a>\u00a0for corporate end users and replace their existing cloud phone system at their car wash locations, as they were unhappy with their\u00a0unified communications platform<\/a>\u00a0provider’s support services. The company turned to one of our partners, a leader in the cloud communications arena.<\/p>\n

Our partner deployed a Teams direct routing solution along with traditional unified communications as a service (UCaaS) and a cloud\u00a0contact center<\/a>\u00a0platform. These products allowed staff members in car wash locations and corporate offices to communicate effectively, and the provider’s enterprise support model with a dedicated team of engineers ensured high-quality support for the software.<\/p>\n

If you’re searching for a technology partner to enable your staff to work effectively from any location, you should consider connecting with the same supplier. Our\u00a0technology advisors<\/a>\u00a0recently met with this IT service provider’s sales team to review their product portfolio and discuss how they can enhance security and productivity. Here’s some critical information to keep in mind as you weigh your options.<\/p>\n

Provider overview<\/h2>\n

Founded in 2007, this privately held Pennsylvania-based company empowers people to work productively and securely from any location with\u00a0Desktop as a Service (DaaS)<\/a>, omnichannel contact center, and cloud phone system solutions. This analyst-acclaimed service provider has 320 employees and serves over 500,00 end users. They offer HIPAA, HITRUST, SOC, and PCI compliant solutions tailored to meet each client’s needs. This supplier’s performance in the IT service space has earned them a spot on the Inc. 5000 list six times, and they brought in approximately 140 million in revenue in 2022. Notable clients include Marriott, Nike, and Dior. They serve a range of industries, such as credit unions, financial services, law firms, hospitality, and healthcare.<\/p>\n

Featured offerings: Desktop as a Service and Microsoft Teams voice solution<\/h2>\n

With cloud communication and collaboration solutions from this supplier, your team can work efficiently from various locations without any worries about data security. They offer white-glove service and have 200+ certified experts on staff to provide support, maximizing the return on investment for their clients. Notable products in their portfolio include but are not limited to the following:<\/p>\n