{"id":5986,"date":"2023-06-20T10:30:01","date_gmt":"2023-06-20T15:30:01","guid":{"rendered":"https:\/\/www.stratospherenetworks.com\/blog\/?p=5986"},"modified":"2023-06-20T10:30:01","modified_gmt":"2023-06-20T15:30:01","slug":"how-to-decide-between-fully-managed-and-co-managed-it-services","status":"publish","type":"post","link":"https:\/\/www.stratospherenetworks.com\/blog\/how-to-decide-between-fully-managed-and-co-managed-it-services\/","title":{"rendered":"How to decide between fully managed and co-managed IT services"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignleft size-medium wp-image-5987\" src=\"https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2023\/06\/business-man-making-decision-illustration--300x200.jpg\" alt=\"Illustration of a man in a suit facing a fork in the road. One path has a red sign that says &quot;A,&quot; and the other has a blue sign that says, &quot;B.&quot; \" width=\"300\" height=\"200\" srcset=\"https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2023\/06\/business-man-making-decision-illustration--300x200.jpg 300w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2023\/06\/business-man-making-decision-illustration--1024x683.jpg 1024w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2023\/06\/business-man-making-decision-illustration--768x512.jpg 768w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2023\/06\/business-man-making-decision-illustration--1536x1024.jpg 1536w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2023\/06\/business-man-making-decision-illustration--2048x1365.jpg 2048w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2023\/06\/business-man-making-decision-illustration--200x133.jpg 200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>A U.S.-based architecture and design firm was growing fast, and the company\u2019s relatively small in-house IT department struggled to keep up with everyone\u2019s tech support needs as the organization added new locations. Their infrastructure also couldn\u2019t support distributed sites where workers needed to access large files.<\/p>\n<p>To remedy their technology issues, the firm sought assistance from one of our partners, a <a href=\"https:\/\/www.stratospherenetworks.com\/managed-it-services.html\" target=\"_blank\" rel=\"noopener\">managed IT services<\/a> provider that deployed a tailored <a href=\"https:\/\/www.stratospherenetworks.com\/cloud-consulting-services.html\">cloud<\/a> storage solution and took over daily tasks like help desk, application support, and network monitoring and management. The company ended up depending on our partner for 100 percent of their IT needs.<\/p>\n<p>That story exemplifies a larger trend of businesses outsourcing IT support as technology evolves at a breakneck pace, security threats mutate, and finding tech talent becomes more challenging. Fifty-nine percent of companies say it\u2019s difficult to hire skilled IT workers, and spending on managed services increased from 15 percent of IT budgets in 2020 to 18 percent this year, according to <a href=\"https:\/\/swzd.com\/resources\/state-of-it\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\">The 2023 State of IT report<\/a> from Spiceworks Ziff Davis.<\/p>\n<p>If you\u2019ve opted to outsource and work with a managed service provider (MSP), you still have a major decision to make. The next choice you must carefully consider is whether to take the path of fully managed or co-managed IT services. Here\u2019s what you should know about each option and how to identify the best arrangement for your business, based on our 20+ years in IT and insights from our partners.<\/p>\n<h2>Fully managed IT services: Pros and cons<\/h2>\n<p>Agreeing to fully managed IT services means you\u2019ll completely relinquish oversight of all things IT to an external entity. Handing over the reins entirely to an MSP generally comes with the following advantages:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Lower costs since you\u2019ll only pay for the resources you need and eliminate expenditures related to maintaining internal IT staff (hiring, benefits, etc.)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Access to a broader range of technology and <a href=\"https:\/\/www.stratospherenetworks.com\/managed-cybersecurity-services.html\" target=\"_blank\" rel=\"noopener\">cybersecurity<\/a> expertise compared to a smaller in-house IT department<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Lower data breach risk level due to access to highly skilled security professionals<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Strategic consulting services from experts who offer third-party perspectives on your business<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>However, fully outsourcing your IT also comes with some potential drawbacks:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Lack of direct control over your systems and data<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>No physical proximity to your internal staff for issue resolution (which is only applicable if your team members work on-site)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>It\u2019s important to note that these pros and cons can vary depending on the specific MSP involved and the details of your business operations.<\/p>\n<h2>Co-managed IT services: Pros and cons<\/h2>\n<p>With co-managed IT services, you get \u201cthe best of both worlds\u201d by combining internal IT staff with support from an MSP, according to <a href=\"https:\/\/www.channele2e.com\/influencers\/unlocking-the-co-managed-it-services-opportunity\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\">ChannelE2E<\/a>. This model of IT support has increased in popularity in recent years as businesses dealing with budget restrictions and a shortage of tech talent seek to maintain optimal operations. Notable pros of co-managed services include the following, according to <a href=\"https:\/\/www.datto.com\/blog\/co-managed-it-services\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\">Datto<\/a> and our experience in the industry:<\/p>\n<ul>\n<li>Retaining some level of control over your IT systems and data<\/li>\n<li>Access to high-level security and technology expertise<\/li>\n<li>Lower odds of experiencing a data breach<\/li>\n<\/ul>\n<p>There are possible downsides to any solution or service, though. If you choose a co-managed support model, you could run into these problems:<\/p>\n<ul>\n<li>Incompatibility between the service provider\u2019s systems and your internal ones<\/li>\n<li>Conflict between your in-house staff and external support staff<\/li>\n<li>Discontent in your internal IT department due to not wanting outside help<\/li>\n<\/ul>\n<p>Again, the pros and cons will vary depending on the service provider and your situation.<\/p>\n<h2>How to find the best IT service model for your business<\/h2>\n<p>Before you decide regarding fully or co-managed IT services, you should evaluate these key factors:<\/p>\n<ul>\n<li>Your budget<\/li>\n<li>Your current in-house IT staff status, openness to outside collaboration, and skillset<\/li>\n<li>Your company\u2019s security and compliance needs<\/li>\n<li>Your short- and long-term organizational objectives<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5988\" src=\"https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2023\/06\/blog-image-stat-it-budget.jpg\" alt=\"An illustration of a handshake with the outline of two hands clasped against a dark blue background. Text above the hands reads, &quot;Spending on managed services increased from 15 percent of IT budgets in 2020 to 18 percent in 2023 (Source: The 2023 State of IT report from Spiceworks Ziff Davis). &quot;\" width=\"1048\" height=\"650\" srcset=\"https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2023\/06\/blog-image-stat-it-budget.jpg 1048w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2023\/06\/blog-image-stat-it-budget-300x186.jpg 300w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2023\/06\/blog-image-stat-it-budget-1024x635.jpg 1024w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2023\/06\/blog-image-stat-it-budget-768x476.jpg 768w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2023\/06\/blog-image-stat-it-budget-200x124.jpg 200w\" sizes=\"(max-width: 1048px) 100vw, 1048px\" \/><br \/>\nWe have connections with various leading IT service providers in our partner network, and our <a href=\"https:\/\/www.stratospherenetworks.com\/trusted-advisor.html\" target=\"_blank\" rel=\"noopener\">technology consultants<\/a> can rapidly identify options that align with your needs and goals. Drawing on our decades in the industry and background as a managed service provider, we can leverage our expertise to offer insights into the best course of action for your business.<\/p>\n<p>Take the first step toward finding your ideal IT service provider today by calling 877-599-3999 or emailing <a href=\"mailto:sales@stratospherenetworks.com\" target=\"_blank\" rel=\"noopener\">sales@stratospherenetworks.com<\/a> to connect with our consultants.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A U.S.-based architecture and design firm was growing fast, and the company\u2019s relatively small in-house IT department struggled to keep up with everyone\u2019s tech support needs as the organization added new locations. Their infrastructure also couldn\u2019t support distributed sites where &hellip; <a href=\"https:\/\/www.stratospherenetworks.com\/blog\/how-to-decide-between-fully-managed-and-co-managed-it-services\/\">Read more <span class=\"meta-nav\">><\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":5987,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[261],"tags":[],"class_list":["post-5986","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-tips-from-the-president"],"yoast_head":"<title>Co-managed IT services vs. fully managed: How to choose<\/title>\n<meta name=\"description\" content=\"Explore the differences between fully managed and co-managed IT services and learn how to select the best option for your business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stratospherenetworks.com\/blog\/how-to-decide-between-fully-managed-and-co-managed-it-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Co-managed IT services vs. fully managed: How to choose\" \/>\n<meta property=\"og:description\" content=\"Explore the differences between fully managed and co-managed IT services and learn how to select the best option for your business.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.stratospherenetworks.com\/blog\/how-to-decide-between-fully-managed-and-co-managed-it-services\/\" \/>\n<meta property=\"og:site_name\" content=\"Stratosphere Networks IT Support Blog - 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