{"id":6496,"date":"2024-07-11T15:50:47","date_gmt":"2024-07-11T20:50:47","guid":{"rendered":"https:\/\/www.stratospherenetworks.com\/blog\/?p=6496"},"modified":"2024-07-11T15:50:47","modified_gmt":"2024-07-11T20:50:47","slug":"artificial-intelligence-vs-robotic-process-automation-rpa-whats-the-difference","status":"publish","type":"post","link":"https:\/\/www.stratospherenetworks.com\/blog\/artificial-intelligence-vs-robotic-process-automation-rpa-whats-the-difference\/","title":{"rendered":"Artificial intelligence vs. robotic process automation (RPA): What\u2019s the difference?"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignleft size-medium wp-image-4925\" src=\"https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/01\/man-holding-gear-connected-to-smaller-gears-and-technology-network-300x169.jpg\" alt=\"A person holds a glowing gear connected by line segments to various smaller gears, symbolizing a technology network.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/01\/man-holding-gear-connected-to-smaller-gears-and-technology-network-300x169.jpg 300w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/01\/man-holding-gear-connected-to-smaller-gears-and-technology-network-1024x576.jpg 1024w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/01\/man-holding-gear-connected-to-smaller-gears-and-technology-network-768x432.jpg 768w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/01\/man-holding-gear-connected-to-smaller-gears-and-technology-network-1536x864.jpg 1536w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/01\/man-holding-gear-connected-to-smaller-gears-and-technology-network-2048x1152.jpg 2048w, https:\/\/www.stratospherenetworks.com\/blog\/wp-content\/uploads\/2022\/01\/man-holding-gear-connected-to-smaller-gears-and-technology-network-200x113.jpg 200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>Artificial intelligence (AI) and robotic process automation (RPA) have emerged as convenient solutions for businesses that want to lighten the workload for human employees. If you\u2019re a business leader looking to increase efficiency with automation, you\u2019ve likely heard of both AI and RPA and might wonder how these technologies differ.<\/p>\n<p>For those considering robotic process automation versus AI, here\u2019s what distinguishes each from the other and how they can work in tandem to boost productivity and enhance <a href=\"https:\/\/www.stratospherenetworks.com\/customer-experience-employee-experience.html\" target=\"_blank\" rel=\"noopener\">employee experiences (EX)<\/a>.<\/p>\n<h2>What is robotic process automation (RPA)?<\/h2>\n<p>RPA software generates bots capable of interacting with applications in the same way that human employees do, according to the <a href=\"https:\/\/www.aiim.org\/what-is-robotic-process-automation\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\">Association for Intelligent Information Management (AIIM)<\/a>. These bots can take over manual, repetitive, and rule-based labor. Here are some examples from the AIIM and <a href=\"https:\/\/www.uipath.com\/blog\/automation\/ai-rpa-differences-when-to-use-them-together\" class=\"external external_icon\" rel=\"nofollow\">UiPath<\/a>.<\/p>\n<ul>\n<li>Data entry<\/li>\n<li>Logging into applications<\/li>\n<li>Copying and pasting information<\/li>\n<li>Scraping data from websites<\/li>\n<li>Extracting and processing structured data from documents<\/li>\n<li>Connecting to APIs<\/li>\n<li>Opening emails<\/li>\n<li>Order tracking<\/li>\n<\/ul>\n<p>RPA can benefit businesses because the bots complete mind-numbing tasks more accurately and at greater speeds while human workers have more time to focus on projects that necessitate creativity and strategic thinking. As UiPath states, \u201cRPA can take the work you hate off your plate.\u201d<\/p>\n<p><strong><a href=\"https:\/\/www.stratospherenetworks.com\/robotic-process-automation-services.html\" target=\"_blank\" rel=\"noopener\">Visit our RPA page<\/a><\/strong> for more information.<\/p>\n<h2>What is artificial intelligence (AI)?<\/h2>\n<p>Artificial intelligence simulates human cognition, including learning and reasoning abilities, according to <a href=\"https:\/\/www.nice.com\/info\/rpa-guide\/rpa-ai-and-rpa-whats-the-difference-and-which-is-best-for-your-organization\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\">NICE<\/a>. Subcategories include <a href=\"https:\/\/www.stratospherenetworks.com\/conversational-artificial-intelligence-for-businesses.html\" target=\"_blank\" rel=\"noopener\">conversational AI<\/a> and <a href=\"https:\/\/www.stratospherenetworks.com\/blog\/10-notable-business-use-cases-for-generative-ai\/\" target=\"_blank\" rel=\"noopener\">generative AI<\/a>. Artificial intelligence solutions can perform various functions, including but not limited to the following:<\/p>\n<ul>\n<li>Natural language processing<\/li>\n<li>Text generation<\/li>\n<li>Image generation<\/li>\n<li>Customer sentiment analysis<\/li>\n<\/ul>\n<p>Real-world examples of AI include intelligent chatbots and large language models (LLMs) like ChatGPT. UiPath notes that \u201cAI robots can make cognitive decisions using large data sets to predict several possible outcomes.\u201d<\/p>\n<p><a href=\"https:\/\/www.stratospherenetworks.com\/artificial-intelligence-for-businesses.html\" target=\"_blank\" rel=\"noopener\"><strong>Visit our AI page<\/strong><\/a> for more information about artificial intelligence solutions for your business.<\/p>\n<h2>Is RPA the same as artificial intelligence?<\/h2>\n<p>RPA is not the same as AI. RPA automates simple, repetitive, and rule-based tasks like logging in to a system. AI is a \u201csibling\u201d of RPA capable of making decisions requiring higher-level cognition and tackling more complicated processes, according to UiPath.<\/p>\n<h2>Which is better, AI or RPA?<\/h2>\n<p>To fully automate many processes, UiPath notes that you\u2019ll need a combination of RPA and AI. For example, a hospital might rely on RPA to complete initial patient screenings involving simple \u201cyes or no\u201d intake questions. After that, AI can analyze the information from the screenings to flag indicators of conditions like pneumonia and alert healthcare providers.<\/p>\n<p>You should deploy RPA for straightforward labor. UiPath recommends turning to AI for projects that meet these criteria:<\/p>\n<ul>\n<li>The outcome isn\u2019t always predictable.<\/li>\n<li>There aren\u2019t clearly defined rules for completing the tasks.<\/li>\n<li>It involves unstructured data from images, documents, emails, videos, or articles.<\/li>\n<\/ul>\n<p>Our <a href=\"https:\/\/www.stratospherenetworks.com\/trusted-advisor.html\" target=\"_blank\" rel=\"noopener\">trusted technology advisors<\/a> would be happy to help you explore RPA and AI solutions. We have partnerships with leading suppliers as well as access to the latest market data and a tool that generates comprehensive comparison matrices. We do the homework and arrange demos for our clients, saving them dozens of hours and efficiently narrowing their options to the top 3 that align with their needs and goals.<\/p>\n<p>If you want to explore AI for your business but don\u2019t know where to start, we also offer free artificial intelligence assessments to qualifying businesses.<\/p>\n<p>Start your AI journey today by calling 877-599-3999 or emailing <a href=\"mailto:sales@stratospherenetworks.com\" target=\"_blank\" rel=\"noopener\">sales@stratospherenetworks.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Artificial intelligence (AI) and robotic process automation (RPA) have emerged as convenient solutions for businesses that want to lighten the workload for human employees. If you\u2019re a business leader looking to increase efficiency with automation, you\u2019ve likely heard of both &hellip; <a href=\"https:\/\/www.stratospherenetworks.com\/blog\/artificial-intelligence-vs-robotic-process-automation-rpa-whats-the-difference\/\">Read more <span class=\"meta-nav\">><\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":4925,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[261],"tags":[],"class_list":["post-6496","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-tips-from-the-president"],"yoast_head":"<title>AI vs. robotic process automation<\/title>\n<meta name=\"description\" content=\"Learn how artificial intelligence (AI) differs from robotic process automation (RPA) and why you often need both for end-to-end automation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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