{"id":6590,"date":"2024-09-19T11:32:20","date_gmt":"2024-09-19T16:32:20","guid":{"rendered":"https:\/\/www.stratospherenetworks.com\/blog\/?p=6590"},"modified":"2024-09-19T11:32:20","modified_gmt":"2024-09-19T16:32:20","slug":"goto-vs-ringcentral-which-ucaas-platform-makes-more-sense-for-your-business","status":"publish","type":"post","link":"https:\/\/www.stratospherenetworks.com\/blog\/goto-vs-ringcentral-which-ucaas-platform-makes-more-sense-for-your-business\/","title":{"rendered":"GoTo vs. RingCentral: Which UCaaS platform makes more sense for your business?"},"content":{"rendered":"

\"RingCentralIf you\u2019re contemplating migrating from an on-premises PBX to a cloud phone system or switching from your current Unified Communications as a Service (UCaaS)<\/a> solution to another platform, you might feel overwhelmed by the UCaaS marketplace.<\/p>\n

Considering the number of options available and how quickly the landscape shifts, identifying the best option for your business can be stressful and time-consuming. That\u2019s where our team of trusted technology advisors<\/a> comes in. With over 20 years of IT and business communications experience, access to the latest market data, and partnerships with leading suppliers, we can quickly select the best solutions for your business out of dozens of possibilities.<\/p>\n

Another valuable element in our advisory arsenal is a tool that rapidly generates detailed comparison matrices illustrating how various products stack up against each other. In this \u201cversus\u201d blog series, we\u2019re sharing some of these matrices to shed light on how leading cloud phone systems compare.<\/p>\n

In this blog entry, we delve into how GoTo compares with RingCentral as a UCaaS supplier. Before you review the matrix, here\u2019s some background information to consider about each provider.<\/p>\n

\"GoToUCaaS supplier profile: GoTo<\/h2>\n

Founded in 2003 and formerly known as LogMeIn, Boston-based GoTo is a leading unified communications and remote IT support<\/a> solution supplier. The supplier\u2019s UCaaS platform, GoTo Connect, delivers scalable, secure and customizable cloud phone system functionality such as call routing, dial plans, and auto attendants. GoTo Connect combines calling, messaging and meetings and is ideal for small businesses because of its affordability and flexibility. Other notable selling points include speedy deployment, 99.999 percent uptime, highly responsive customer support, bandwidth friendliness, and enterprise-grade security and compliance.<\/p>\n

The Stratosphere Networks team is certified in GoTo onboarding assistance<\/a>. With our extensive GoTo solution knowledge and experience, we\u2019ll ensure implementation goes smoothly. We offer white-glove project management and support services, and our GoTo specialists will make sure you have access to all the features needed to support your organizational objectives. On top of that, we can leverage a proven process to facilitate end user adoption.<\/p>\n

\"RingCentralUCaaS supplier profile: RingCentral<\/h2>\n

Based in Belmont, CA, and founded in 1999, RingCentral<\/a> provides an intuitive and easy-to-deploy UCaaS platform that end users can access via any internet-connected device. This cloud phone system offering is reliable and secure. It also integrates with over 300 business applications, including Microsoft Teams<\/a>. RingCentral serves businesses of all sizes and across all industries, including but not limited to healthcare, retail, education, and high-tech.<\/p>\n

As a RingCentral Certified Delivery Partner<\/a>, Stratosphere Networks can ensure you have access to all the features needed to achieve your goals and maintain peak performance. We\u2019ll help you get as much as possible out of your investment in RingCentral\u2019s business communications solutions with our white-glove project management, technical design, implementation, integration, network configuration, and monitoring services. Our RingCentral experts will ensure implementation and end user adoption go as smoothly as possible. \u00a0
\n<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Provider<\/b><\/td>\nGoTo<\/td>\nRingCentral<\/td>\n<\/tr>\n
# of Employees<\/b><\/td>\nconfidential<\/td>\n4,000<\/td>\n<\/tr>\n
HQ<\/b><\/td>\nBoston, MA; Dublin, Ireland<\/td>\nBelmont, CA<\/td>\n<\/tr>\n
Public \/ Private<\/b><\/td>\nPrivate<\/td>\nPublic: RNG<\/td>\n<\/tr>\n
Seats in Service<\/b><\/td>\n1.45M<\/td>\n5M<\/td>\n<\/tr>\n
Minimum Seat Count \/ MRC<\/b><\/td>\nno minimum<\/td>\nno minimum<\/td>\n<\/tr>\n
Sweet Spot<\/b><\/td>\n25-1,500 seats<\/td>\n5-25,000 seats<\/td>\n<\/tr>\n
Key Acquisitions<\/b><\/td>\nJive, Miradore<\/td>\nDimelo, Glip<\/td>\n<\/tr>\n
Datacenter Locations<\/b><\/td>\nUnited States, Europe\/ Middle East\/ Africa, Latin America, United Kingdom<\/td>\nUnited States, Europe\/ Middle East\/ Africa, Asia-Pacific, Latin America, United Kingdom, Canada<\/td>\n<\/tr>\n
Datacenter Locations<\/b><\/td>\nEMEA: Frankfurt LATAM: Sao Paulo UK: London US: Chicago, Grand Rapids, Las Vegas, Los Angeles, Portland, Salt Lake City, Seattle<\/td>\nAPAC: Singapore, Sydney, Tokyo Canada: Toronto, Vancouver EMEA: Amsterdam, Paris, zurich LATAM: Rio de Janeiro UK: London US: Atlanta, Chicago, Dallas, Miami, New York, San Jose, Vienna (VA)<\/td>\n<\/tr>\n
International Full PSTN Replacement<\/b><\/td>\n12 Countries<\/td>\n45+ Countries<\/td>\n<\/tr>\n
Compatible Handsets<\/b><\/td>\nAlgo, Cisco, Grandstream, Panasonic, Poly, Yealink<\/td>\nALE, Avaya, Cisco, Mitel, Poly, tekVizion, Unity Read more here.<\/td>\n<\/tr>\n
Compatible Handsets<\/b><\/td>\nCisco, Poly, Yealink<\/td>\nCisco, Poly, Yealink<\/td>\n<\/tr>\n
Contact Center<\/b><\/td>\nProprietary<\/td>\nRing Central Contact Center (NICE inContact), RingCentral CX<\/td>\n<\/tr>\n
Platform<\/b><\/td>\nProprietary<\/td>\nProprietary<\/td>\n<\/tr>\n
Compliance<\/b><\/td>\nCCPA, GDPR, HIPAA, PCI, SOC 2 Additional Compliances: TIPS<\/td>\nCPNI, Cloud Security Alliance (CSA), GDPR, HIPAA, HITRUST, ISO 27001, PCI, SOC 2, SOX Additional Compliances: FINRA<\/td>\n<\/tr>\n
Compliance<\/b><\/td>\nCCPA, GDPR, HIPAA, PCI, SOC 2<\/td>\nCPNI, Cloud Security Alliance (CSA), GDPR, HIPAA, HITRUST, ISO 27001, PCI, SOC 2, SOX<\/td>\n<\/tr>\n
Key System Emulation<\/b><\/td>\nYes<\/td>\nNo<\/td>\n<\/tr>\n
SIP Trunking Available<\/b><\/td>\nYes<\/td>\nNo<\/td>\n<\/tr>\n
Line of Business App Integrations<\/b><\/td>\nMicrosoft Office, Google Workspace, Salesforce, Slack, ZendesK, Zoho Additional Integrations: CurveDental, DealerSocket, Redtail, VinSolutions GoTo connect integrations<\/td>\nBullhorn, Google Workspace, HubSpot, JobDiva, Kustomer, Microsoft Dynamics, Microsoft Office, NetSuite, Salesforce, ServiceNow, Slack, SugarCRM, Zendesk, Zoho Additional Integrations: 351 pre-built, including Asana, Clo, Confluence, GitHub, Jira, MailChimp, Marketo, Oracle Sales Cloud, Theta Lake, VMware, Zapier<\/td>\n<\/tr>\n
Line of Business App Integrations<\/b><\/td>\nMicrosoft Office, Google Workspace, Salesforce, Slack, ZendesK, Zoho<\/td>\nBullhorn, Google Workspace, HubSpot, JobDiva, Kustomer, Microsoft Dynamics, Microsoft Office, NetSuite, Salesforce, ServiceNow, Slack, SugarCRM, Zendesk, Zoho<\/td>\n<\/tr>\n
Microsoft Teams Integrations<\/b><\/td>\nMiddleware Direct Routing – Bundled PBX Embedded Dialer<\/td>\nMiddleware (Call2Teams, TeamMates) Direct Routing – Bundled PBX Direct Routing – Microsoft PBX Embedded Dialer<\/td>\n<\/tr>\n
AI Capabilities<\/b><\/td>\nAdditional Capabilities: Open Al Integration Campaign Creation<\/td>\nLive Language Translation Note Taking & Summarization Real-Time Transcription Sentiment Analysis Additional Capabilities: Conversation Intelligence<\/td>\n<\/tr>\n
SD-WAN Offerings<\/b><\/td>\nnone<\/td>\nnone<\/td>\n<\/tr>\n
Circuits Offered<\/b><\/td>\nyes; dedicated voice circuits, SIP trunking Not to be positioned as a SIP trunk “provider”; rather, this is a hybrid solulion for on-prem migration to UCaaS<\/td>\nyes; dedicated voice circuits<\/td>\n<\/tr>\n
Bring Your Own MPLS<\/b><\/td>\nyes<\/td>\nyes<\/td>\n<\/tr>\n
Top Customer Verticals<\/b><\/td>\nAutomotive, Education, Healthcare, Legal<\/td>\nAutomotive, Construction, Finance, Healthcare, Retail, SLED<\/td>\n<\/tr>\n
On-Site Implementation \/ Training<\/b><\/td>\nAdditional Charge<\/td>\nAdditional Charge<\/td>\n<\/tr>\n
Implementation Overview<\/b><\/td>\nAvailable Upon Request<\/td>\nAvailable Upon Request<\/td>\n<\/tr>\n
Dedicated Customer Support<\/b><\/td>\n24\/7 support included with annual subscription<\/td>\nDedicated support included. Advanced dedicated 24\/7 support offered for additional charge.<\/td>\n<\/tr>\n
Collaboration Solutions Available<\/b><\/td>\nGoToConnect (voice, chat, video), GoToMeeting (video only), GoToWebinar (online presentations), GoToTraining (virtual classrooms), GoToRoom (hardware room system for GoToMeeting video<\/td>\nRingCentral Meetings, RingCentral Messaging, Fax, SMS, RingCentral Rooms, RingCentral Room Connector, RingCentral Webinar<\/td>\n<\/tr>\n
Differentiators<\/b><\/td>\nEasy to use, easy to manage, simple licensing, competitive pricing, inclusive national & international minutes, free offthe-shelf CRM integrations, free use of open API, highly-rated customer service and support. Only UCaaS provider to also offer ITSG (remote desktop MTCE bundled for IT)<\/td>\n30+ Data Centers worldwide; 45+ carrier peering; 200+ ISP Peering 40+ Global Office Countries with expanded International Virtual Number coverage to 100+ countries; localization for 16 languages, and service to China & India (ICB) 100+ tSV Partners; largest developer community in the cloud space – 40,000+ Developers, 30+ GLIP Integrations, 250 + RESTful APts and Cloud Integrations 2022 Gartner\u00ae Magic Quadrant\u2122 for UCaaS, 300+ pre-built integrations, Open APt’s, Worldwide, 99.999% uptime SLA, TLS and SRTP Data Encryption, On demand and dynamic End-to-End Encryption for RingCentral video, HIPA6-, FINRA, HITRUST, and ISO 27017 and 27018<\/td>\n<\/tr>\n
Case Studies<\/b><\/td>\nAvailable Upon Request<\/td>\nAvailable Upon Request<\/td>\n<\/tr>\n
SD-WAN Offerings<\/b><\/td>\nFALSE<\/td>\nFALSE<\/td>\n<\/tr>\n
Bring Your Own MPLS<\/b><\/td>\nTRUE<\/td>\nTRUE<\/td>\n<\/tr>\n
Circuits Offered<\/b><\/td>\nTRUE<\/td>\nTRUE<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Download PDF<\/a><\/p>\n

As a trusted partner of both GoTo and RingCentral, we can objectively assess both options for your business and identify the superior solution for your organization based on your pain points, requirements, and goals.<\/p>\n

Start now by calling 877-599-3999 or emailing sales@stratospherenetworks.com<\/a>. You can also complete our free UCaaS assessment<\/a> to begin your search.<\/p>\n","protected":false},"excerpt":{"rendered":"

If you\u2019re contemplating migrating from an on-premises PBX to a cloud phone system or switching from your current Unified Communications as a Service (UCaaS) solution to another platform, you might feel overwhelmed by the UCaaS marketplace. Considering the number of … Read more ><\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":6592,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[374],"tags":[],"class_list":["post-6590","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-versus"],"yoast_head":"GoTo vs. RingCentral: Find the Best UCaaS Platform<\/title>\n<meta name=\"description\" content=\"Evaluate GoTo vs. RingCentral with a comparison matrix. Our advisors can identify the best option for your business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stratospherenetworks.com\/blog\/goto-vs-ringcentral-which-ucaas-platform-makes-more-sense-for-your-business\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GoTo vs. RingCentral: Find the Best UCaaS Platform\" \/>\n<meta property=\"og:description\" content=\"Evaluate GoTo vs. RingCentral with a comparison matrix. 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