Why Stratosphere?

Why Stratosphere Stands Out

We’ve been in the trusted advisor space since the beginning – and we’ve grown and adjusted our approach over time to ensure we (and, by extension, our clients) stay on top.

Our advisors are fully focused on identifying the best solutions for your business. With access to the latest and greatest data and advanced tools, we can select the top 5 from dozens of options in just 30 to 60 minutes.

Don’t spend hours trying to make sense of complex and constantly shifting marketplaces on your own when we’ve already done the homework for you.

Here's why our clients rely on us:

Cloud Phone Systems Detailed solution comparison matrices

Streamline the selection process by evaluating your options side-by-side.

Cloud Phone Systems Access to niche solutions

Discover unique solutions you likely wouldn't find without us

Cloud Phone Systems Pro services, project management and managed services

Ensure smooth deployments with our white-glove professional and project management services and leverage our managed services for peace of mind.

Cloud Phone Systems Client hub

Enhance strategic decision-making with a single dashboard that offers insights into critical data such as contracts, renewal dates, and financial information.

Direct sales are dead. It’s the era of the trusted advisor.

Graphic illustrating 75 percent of B2B buyers prefer a rep-free experience

Decades ago, Steve Melchiorre and Kevin Rubin – Stratosphere’s co-founders and current CEO and CIO – worked as salespeople for a single brand. However, in 2003, after noting a lack of investment in client relationships in the industry, they launched their own company dedicated to delivering white-glove services instead of promoting one product.

At that time, the IT industry was beginning to shift away from direct sales in favor of a trusted advisor model, with tech experts helping businesses select the best options from portfolios containing a wide range of solutions.

Over the past 20+ years, this new approach has exploded in popularity, and a growing number of suppliers no longer maintain a direct sales force in favor of connecting with clients via advisory firms.

Our Technology Advisory Process

  • Discovery: We'll conduct an assessment to gain an in-depth holistic understanding of your business and IT environment, including your network, infrastructure, collaboration tools, call center, telephony, and policies.
  • Direction: Our advisors will create an IT roadmap for your organization with a prioritized list of items to address.
  • Determination: We'll identify the types of tech you need based on your current set-up, goals, and roadmap.
  • Research: Our advisors will pinpoint the best providers for your business with advanced tools and a vast partner network of leading suppliers. We can generate objective comparison matrices and schedule demos to streamline decision-making.
  • Negotiation: Once you've picked a provider, our advisors will work with them on your behalf to ensure they address all your needs and that you get the best possible deal.
  • Deployment: With our oversight and project management services during implementation, you can rest assured that everything will go smoothly.
  • Commitment: We'll check in with you periodically to make sure the new technology is functioning optimally for your team. Start your journey today by calling 877-599-3999 or emailing sales@stratospherenetworks.com.

1. Gartner

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