Reach new heights with

Comprehensive Managed IT Services

Is your current IT support just not cutting it?

Get the reliable, comprehensive IT services you need from Stratosphere Networks.

We offer proactive and highly responsive support from our state-of-the-art, Chicago-based Network Operations Center (NOC). If you're looking to lower your stress level and boost business performance, our team of in-house tech experts can tackle your IT issues at any time of day. We consider each client's unique situation and deliver services and solutions tailored to meet your requirements and give you the capabilities you need to achieve your organizational objectives.

Here are just some of the advantages your business can gain by partnering with us:

  • Strategic IT consulting

    Our techs won't catch you off guard with upgrades and updates. We leverage a cloud-based platform that allows us to input your data and lay out a long-term strategic plan for your company's IT – including project prioritization and budgeting – in a visual way that's easy to understand.

  • Managed Microsoft Office 365 and Azure

    Maximize your ROI for the Office 365 suite and Azure with help from the Stratosphere team. If you're interested in implementing these solutions, we can orchestrate your organization's migration. We also offer Microsoft environment support services for businesses that have already made the move to Office 365 and/or Azure.

  • Apple support services

    As one of the few members of the Apple Consultants Network (ACN) in the Chicago area, Stratosphere can ensure you get the most out of your Apple products, whether you need assistance with deployment, configuration or ongoing support and professional services.

  • Non-disruptive remote support

    We're one of the only managed service providers around who can remotely access PCs and laptops to troubleshoot and even completely resolve issues without ever disrupting the end user.

  • Cutting-edge Network Operations Center (NOC)

    Stratosphere's NOC leverages cutting-edge next-gen technologies to provide full maintenance and support services, including rapid on-site and remote support, desktop support, business continuity, disaster recovery, proactive network monitoring, and more. Our live help desk (staffed entirely with in-house, Chicago-based techs) and proactive monitoring services are available to provide immediate response to outages and other IT issues.

  • Access to a driven team of IT experts

    Is your current support provider limited in their abilities due to a small staff that lacks a wide range of technical skills? Are they slow to respond when you report issues, and do they fail to take a strategic approach to your company's IT? You won't have to worry about those stumbling blocks with Stratosphere. Our fully staffed in-house team of IT professionals are available to respond to any IT problems your company might experience. Our IT engineers hold a range of professional certifications, including CompTIA A+, Microsoft Certified Professional, Cisco Certified Network Associate Routing and Switching, and many more.

  • Vendor liaison services

    With our partnerships and IT expertise, we can serve as a go-between and make vendor management faster and easier for your organization. If, for example, your internet goes down, we'll handle it, rather than telling your staff to call the provider. Let us free you from the finger-pointing game that often occurs in these scenarios.

  • Comprehensive cybersecurity services

    Reach the highest possible level of IT security without having to juggle multiple solutions from different suppliers. With our managed cybersecurity services, you'll only have to deal with a single bill from one provider while also ensuring your data stays as safe as possible, thanks to our proactive approach based on Managed Detection and Response (MDR) and Security Operations Center (SOC) services.

  • Web and mobile app development

    Do your applications and systems truly support your business goals and fulfill your needs? Our team of tech experts can connect you with best-in-class developers who can create mobile and web apps custom made for your company.

  • Procurement management

    Our team can completely manage the IT procurement process with competitive pricing, improved asset management, and documentation to support optimal workflows for deploying new equipment.

Frequently Asked Questions (FAQs)

Contact our expert techs at 877-599-3999 or sales@stratopsherenetworks.com to learn more.

Although we can provide full support for clients that lack internal IT teams, our empowered internal IT services can offer crucial support without replacing your in-house IT staff. To learn more, please take a look at our Empowered Internal IT page.

A technician will take your call. Once you're an established client, you can contact your Account Manager whenever you need anything.

Yes, we will assign one of our team members to serve as your Account Manager and tackle all of your needs and questions.

Yes, we have a fully staffed NOC at our offices in Evanston, which provides full maintenance services and support – including business continuity, backup and disaster recovery, desktop support, remote and on-site support, proactive network monitoring, and more. Visit our NOC page for additional information.

No, we do not. All of our IT support and managed services are provided out of our NOC in Evanston.

Our highly qualified techs have a range of certifications to take your business to the next level. These include ITIL v3 Foundation, CompTIA A+, Microsoft Certified Professional, and many more. View a full list of certifications on our Top IT Certifications page.

Next Steps

To learn more about our offerings, don't hesitate to contact us today by calling 877-599-3999 or emailing sales@stratospherenetworks.com.

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Read about how our team helped an investment and wealth management firm establish a solid IT platform, craft a long-term IT strategy and achieve ongoing compliance with SEC regulations with cutting-edge cybersecurity solutions.

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