To our valued clients,

At Stratosphere, we help protect what matters most, and nothing is more important to us than the safety of our customers and employees. As a company that is in the technology and cybersecurity business, we are always taking steps to help keep you and our employees safe and healthy while minimizing risks to your business and ours.

Onsite for Critical or Emergency Visits Only

We're taking care of our technicians by limiting onsite visits to your office for critical down or emergency cases only. All new, non-critical onsite support requests will be postponed temporarily unless arrangements are made in advance to come onsite either before or after business hours at no extra cost. For planned or existing onsite requests, especially as we assist our customers with their own work from home capabilities, we’re asking for your cooperation to perform work remotely whenever possible. We can ship equipment directly to your office and work with you to gain remote access to complete the setup.

On-Going Monitoring & Support

To date, there have been no interruptions to our network monitoring capabilities or service. We are taking extra precautions to avoid disruptions to our business operations and remain confident in our teams and infrastructure. We are equipped with resources through our redundant datacenters and fully functional remote working capabilities with 99% of our staff working from the comfort of their homes. As of June 2020, we are gradually transitioning our team members back to working in the office.

Continuing to Deliver for You

Your needs for IT and Security monitoring and support do not stop during difficult times, and neither do we. Our service teams are ready to respond if you have any service needs. Please email Help@stratnet.com or call your dedicated support number for assistance.

We are also asking our customers to notify us if they feel sick, have been in contact with anyone who may have been exposed to COVID-19, or have traveled recently so we can take the necessary precautions prior to setting any appointments.

We are keeping all those who have been affected across the world in our hearts. We'll continue to closely monitor this rapidly evolving situation and provide relevant updates to our service delivery.

Thank you for being a loyal customer,
Stratosphere Team

Transform your business with

IT consulting
Managed cybersecurity
Managed IT services
Cloud phone systems
Contact centers • CX • SD-Wan

"It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change." - Charles Darwin

What is your technology priority?

Our Trusted Advisor Model

Since 2003, we have leveraged our in-depth knowledge to provide businesses across all industries with IT solutions that align with their specific requirements. Many of our clients have depended on us for years to serve as their trusted advisor on tech tools and services because of our vast expertise and experience vetting various suppliers.

It can be difficult to keep track of evolving technologies and decide what works best for your business. By partnering with Stratosphere, you'll get an experience you wouldn't be able to have on your own. Tap into our expert knowledge and let us handle analyzing and researching solutions to pinpoint the one that's right for you. Additionally, we use a vendor agnostic approach and ethically pit providers against each other to find the perfect solution for your business.

Gain flexibility and scalability with a cloudbased phone system.

Enhance your customer experience (CX) with contact center offerings that let clients connect with you using a range of channels, including chat, voice, text messaging and more.

Deliver the best possible customer service with advanced relationship management capabilities.

Traditional Wide Area Network (WAN) solutions and internet can prove inadequate for businesses that rely heavily on cloud solutions. Get the high-performing networking and connectivity solutions you need with SD-WAN and fiber internet.

Leverage cutting-edge technologies to increase efficiency, stay competitive and deliver an exceptional customer experience.

Contain costs, ensure uptime and security, and stress less about maintenance with data center and IaaS solutions.

Don't let a disaster destroy your business. A DRaaS solution will help you bounce back quickly and safeguard your data in the event of a catastrophe.

Reduce your in-house staff's workload with fully managed IT and cybersecurity solutions.

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Managed Services

To stay ahead of the competition in the digital era, businesses must not only address day-to-day support needs but also maintain a strategic approach to IT, stay on top of cybersecurity, keep up with and implement new technologies as part of digital transformation, and more. Comprehensive managed services from the Stratosphere Networks team can help you accomplish all of that while streamlining operations, increasing efficiency and enhancing the customer experience.

Our portfolio of best-in-class managed services includes the following:

Proactively protect your IT infrastructure and sensitive data from rapidly evolving threats.

Maintain peak performance with IT consulting services, mobile and web app development and proactive support from our Chicago area Network Operations Center (NOC).

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Our mission: Empower our clients through exceptional service

We won't settle for being average or even good at what we do. We strive to consistently deliver outstanding services.

Learn more about our vision and values

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