Executive Summary In today’s volatile IT landscape, organizations face a unique blend of cost, performance, and risk pressures—especially when it comes to storage, cloud infrastructure, and network connectivity. In a recent Tech Talk with a leading cloud and data platform … Read more
Tech Talks: What IT Leaders Should Know About Modern UC & Contact Center Platforms (and AI) Right Now
Executive summary During our latest Tech Talk, a technology partner briefed our team on recent momentum in cloud calling, contact center, workspace, and AI features. For IT leaders, the message is straightforward: you can consolidate communications, add AI where it … Read more
Tech Talks: How Agile Connectivity and Security Solutions Simplify Distributed Enterprise IT
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more
Why Endpoint Security Must Evolve in the AI Era
Is your organization’s endpoint security keeping pace with the rapid evolution of cyber threats powered by artificial intelligence (AI)? As technological advancements drive business productivity, they also introduce new and highly sophisticated attack vectors. Today, endpoints—from laptops to smartphones and … Read more
Dialpad vs. RingCentral: Which CCaaS solution is better for your business?
Is your current contact center solution truly the best option for your business? With how fast the Contact Center as a Service (CCaaS) marketplace changes, keeping track of the top players and staying on top of new developments (e.g., the … Read more