Tech Tips from the President

Trying to stay up-to-speed on new technology can seem impossible with how rapidly it evolves. You might feel like Sisyphus, doomed to repeat the same task (upgrading your IT systems) over and over again. However, failing to replace old solutions … Read more >

Facing pressure to contain costs while keeping up with rapidly evolving technology, many businesses are turning to managed service providers (MSPs) for IT support and security solutions. The portion of IT budgets devoted to managed services rose from 15 percent … Read more >

A large auto dealership on the West Coast realized it was time to upgrade to a new phone system. The employees had relied on an on-premises PBX for a while, but it proved inconvenient since the supplier had to send … Read more >

Forgetting essential details about someone (e.g., their birthday, favorite color, and preferred foods) can quickly torpedo a personal relationship by making them feel unappreciated. Professional connections aren’t that different. If a company fails to listen and pay attention to consumers’ … Read more >

At the beginning of the pandemic, Dartmouth College needed a way to keep students and staff connected when they weren’t on campus. The university’s traditional on-premises VoIP phone system and extremely outdated desk phones couldn’t support remote teaching and learning. … Read more >