To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more
What is data transformation, and why does it matter?
If there’s one thing you can count on in life, it’s the need to continually transform. Only those who adapt will survive and succeed. As Benjamin Franklin once said, “When you are finished changing, you’re finished.” Adaptation is a necessity … Read more
Tech Talks: Cloud contact center solution drives 10-point net promoter score boost
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more
Tech Talks: Contact center AI solution can automate over 80% of customer queries
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more
Zoom vs. Microsoft Teams: Which UCaaS solution is better for your business?
Do you want to migrate your phone system to the cloud or switch to a better Unified Communications as a Service (UCaaS) offering but don’t have the time to conduct in-depth research? With so many players active in the rapidly … Read more