Are you thinking about altering your cloud strategy this year? More than 90 percent of IT decision-makers plan to significantly alter their usage of cloud solutions during the next 12 to 24 months, according to the 2025 State of Cloud … Read more
Tech Talks: Securely access 12 leading AI models via one risk-free platform
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more
How an AI voice agent can transform your call center: Top 5 business benefits
Are your call center agents stressed and overworked? If so, you’re far from alone; it’s an industry-wide issue. Research from SQM Group found that 63 percent of agents have a high job burnout rate, fueling an average annual turnover of … Read more
Tech Talks: Wireless network solutions for businesses can cut costs by up to 30%
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more
RingCentral vs. Zoom: Find your ideal CCaaS solution
The Contact Center as a Service (CCaaS) marketplace can be overwhelming. With so many options available and the rankings constantly shifting, you might worry that you’ll choose a cloud contact center offering only to regret it later. That’s where we … Read more