Founding Father Benjamin Franklin famously remarked that “in this world, nothing is certain except death and taxes,” according to the National Constitution Center. If Franklin were alive today, he might consider adding cybercrime to the list. Running a business today … Read more
Top 4 reasons to outsource your IT support this year
With 2024 still in its early stages, it’s not too late to add another New Year’s resolution to your list: Outsourcing your IT support. As technology advances at an increasingly rapid pace, it’s more challenging than ever to stay up … Read more
Tech Talks: Avoid millions in damages with managed security services
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more
How to enhance EX, cut internal support costs by millions
As a customer engagement platform provider expanded and hired more employees, the company’s internal IT support team struggled to keep up with the volume of tickets and queries from staff members. Employees became frustrated with slow response times as IT … Read more
A CEO’s outlook for 2024: 4 insights for business and technology leaders
Jackie Joyner-Kersee, a renowned American track and field athlete and six-time Olympic medalist, once said, “It is better to look ahead and prepare than to look back and regret.” With 2024 barely underway, there’s still plenty of time for thoughtful … Read more