As a customer engagement platform provider expanded and hired more employees, the company’s internal IT support team struggled to keep up with the volume of tickets and queries from staff members. Employees became frustrated with slow response times as IT … Read more
A CEO’s outlook for 2024: 4 insights for business and technology leaders
Jackie Joyner-Kersee, a renowned American track and field athlete and six-time Olympic medalist, once said, “It is better to look ahead and prepare than to look back and regret.” With 2024 barely underway, there’s still plenty of time for thoughtful … Read more
5 recommended IT resolutions for 2024
You’ve got a whole new year ahead of you. Now is the time to define your IT strategy and what you’d like to achieve in 2024. If you’re not sure what to prioritize in terms of technology, the Stratosphere Networks … Read more
Stratosphere’s year in review: Top 10 blog posts of 2023
With 2023 drawing to a close, we’d like to thank everyone who read our blog this year. Of the many posts we published this year, the following attracted the most attention (i.e., the highest number of views). 1. 10 must-know … Read more
Tech Talks: Turn Microsoft Teams into a cloud PBX for as low as $5/month per end user
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more