Stratosphere Networks Blog

Tech Talks: Save $3M+ on support costs with AI solutions

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more >

5 key considerations for your 2024 IT roadmap

Benjamin Franklin cautioned, “By failing to prepare, you are preparing to fail.” That quote merits some reflection as we consider the fast-approaching new year. You must carefully chart a course for your company in 2024 to avoid losing your way … Read more >

Technologies to be thankful for this year: 2023 edition

It’s hard to believe Thanksgiving is already here again. In keeping with our annual tradition, it’s time to once again reflect on the technologies we’re grateful to have at our disposal to make our daily lives better and easier. While … Read more >

Measurement matters: Improve contact center performance with data collection, forecasting

Contact center performance can make or break your business. Even if they love your company or brand, 59 percent of U.S. consumers say they’ll shop elsewhere after several bad experiences, according to PwC. Seventeen percent will end the relationship after … Read more >

Tech Talks: Answer 90% of employee, customer queries automatically with conversational AI

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more >

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