When an unknown number calls, do you answer? A whopping 80 percent of Americans won’t answer if their cell phone screen lights up with a strange number, according to the Pew Research Center.
If your company’s calls show up as an unlabeled number or worse, the dreaded “Scam Likely,” you’re losing time and money because of these issues:
- Missed appointments
- Non-delivery of goods
- Reduced productivity
- Higher customer acquisition costs
- Slower lead conversion
- Opportunities lost to competitors with better branding
With branded outbound calls (i.e., ensuring your company name and logo appear on people’s smartphone screens), businesses boost answer rates by an average of 80 percent, according to one of our trusted partners. [Insert photo of scam call vs branded call here]
78% of consumers are more willing to answer a call if the caller ID shows the name and logo of a familiar brand.
Optimize Outbound
Calling Branded calling solutions can build trust with your customers, enhance your reputation, and eliminate the time wasted due to missed calls and phone tag. Our portfolio contains these branded calling offerings from market-leading suppliers across all major U.S. carriers (AT&T, Verizon and T-Mobile):
- Branded caller ID: Add your name and logo to all outbound calls to customers’ cell phones.
- Call authentication: Pre-register to guarantee that only legitimate calls reach your customers.
- Spoof and scam protection: Block unregistered calls from reaching your customers. This is ideal for banks, healthcare providers and other organizations that scammers frequently target.
- Reputation scores: Provide your company’s main number and receive real-time insights into your reputation score and alerts about spoofing.
Free Reputation Report
Can we get your number? You’ll receive a complimentary report including
- Your reputation score
- Alerts about any spoofing/scam calls
Please enter your main phone number below, and we’ll follow up with your score.
Case Study: Financial Services Firm Boosts Answer Rate by 133%
A financial advisory firm sought to investigate how branded calling could enhance the lead generation process for a client in the debt management industry. By providing more brand information on outbound calls, the debt management company achieved these results:
- 133 percent increase in answer rate
- Higher conversion rates
- Longer call durations
- Advantage over competitors that don’t brand outbound calls
Find Your Ideal Branded Calling and Scam Protection Provider
Want to explore branded calling and scam protection services? Our trusted technology advisors will help you compare market-leading solutions and identify offerings that align with your needs and goals.
Start now by calling 877-599-3999 or emailing sales@stratospherenetworks.com.