Steve Melchiorre

Steve Melchiorre

Steve Melchiorre is the CEO of Stratosphere Networks and Converged Communication Systems. A serial entrepreneur, Steve founded his first company while he was in high school, and his second company, which he established in college, grew to have more than 200 repeat clients. He earned a bachelor’s degree in economics and business from Westmont College in Santa Barbara, California.

In 2002, he started working for a company that sold Avaya telecommunications solutions. As a top performer, Steve became part of the company’s president’s club and won a trip to Las Vegas. Through his telecom work, he met Kevin Rubin (the current president and chief operating officer of Converged Communication Systems and Stratosphere Networks), and they founded Converged Communication Systems in 2003.

In its first year, CCS brought in $116,000 in revenue, and since then the company has seen its revenue increase by an average of 40 percent year over year, reaching $9.7 million in 2021. Steve was appointed to represent CCS on the Avaya SMB Business Partner Council in 2009, and the company has also won numerous awards, such as the Channel Partners 360° award, Inc. 5000, and CRN MSP Elite 150. Stratosphere has earned recognition as one of Crain's Best Places to Work in Chicago numerous times.

In 2010, Steve and Kevin launched Stratosphere Networks, a multifaceted IT managed service provider. They built a state-of-the-art Network Operations Center (NOC) in Evanston that used the latest technologies, diagnostic tools, and monitoring solutions to provide proactive support until 2021, when Ascend Technologies acquired the company’s managed IT and security services division.

Stratosphere now operates as a client-side technology advisory firm, helping businesses bypass the traditional sales process and efficiently find their ideal Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), customer experience (CX), digital transformation, business process outsourcing (BPO), managed IT and cybersecurity solutions, and other technology solutions.

Stratosphere Networks and CCS are also dedicated to giving back to the community. Steve serves as a member of the Board of Trustees for Lawrence Hall, a social services organization that provides high-quality care for abused and neglected young people and their families in the Chicago metropolitan area. Additionally, Stratosphere Networks supports the International Justice Mission and St. Jude’s Children’s Research Hospital with monthly donations. Stratosphere and CCS also have a corporate policy that encourages staff members to give back by providing them with two additional paid days off for the purpose of participating in volunteer work.

Commitment to Leadership

Global Leadership Summit

Global Leadership Summit 2015-Present

Lake Forest Graduate School of Management

Lake Forest Graduate School of Management Workshops: Self-Awareness & Managing Self 2017

Elevate Performance Solutions

Elevate Performance Solutions Workshops: Communication and Coaching; Delegating with Accountability 2018

Avant Communications

Cloud Advisory Board 2017-Present

Crain's Leadership Academy

Multiple members of the Stratosphere leadership team have completed this exclusive program for advancing professionals.

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