Telecom Contractor Significantly Lowers Security Risk Level With Managed Security Service Provider Offering

Coverage Plan

Managed Security Service Provider (MSSP)

Company Background

The client is a telecommunications contractor with 800 end users and 19 locations.

Telecom Contractor Significantly Lowers Security Risk Level With Managed Security Service Provider Offering

Business Challenge

The client required assistance with cybersecurity, as they had numerous compliance and audit-related requirements. They had multiple security and vulnerability gaps, and their toolset wasn't alerting properly. Due to their limited security services, they needed vision and direction concerning a comprehensive solution, and they wanted to do everything they could to avoid ransomware infections and breaches.

Stratosphere Networks Solution: Comprehensive Managed
Security Service Provider (MSSP) Offering

To improve the client's security posture and minimize their risk level, we deployed our full managed security service provider (MSSP) offering. This end-to-end cybersecurity solution includes best-in-class solutions and services to safeguard against new and evolving threats.

During the onboarding process, our team implemented these advanced security tools for up to 800 endpoints.

  • Cyber hygiene solution
  • Persistence hunting tool
  • Vulnerability scanning solution
  • Network managed detection and response (MDR) with SIEM and cloud logging

    Security orchestration, automation and response (SOAR)

  • DNS protection solution
  • Endpoint anti-virus tool/endpoint detection and response (EDR)
  • Extended detection and response (XDR)
  • Cloud backup solution for Microsoft 365

Additionally, we provide the following services to the client to help them achieve the highest possible level of IT security.

  • InfoSec program management

    Virtual CISO (vCISO) advisory services

    Risk review

    Incident response plan development and maintenance

    InfoSec policy development and maintenance

    Ongoing vulnerability management

    Annual risk assessment

    Remote monitoring and management agents

  • Security Operations Center (SOC) services

    Full staff available 24/7 (as opposed to a 1-2 person team in house for the client)

    Alert response

    Security solutions management

    Cyber hygiene adjustments

    End user onboarding and offboarding for security solutions


Partnering with an MSSP benefits the client in numerous ways. Here are some of the main advantages of our comprehensive cybersecurity solution.

  • Access to a team of security analysts and expert insights from our CISO. Instead of hiring an in-house CISO, they can now rely on our services.
  • Reduced in-house security staff
  • Implementation of a toolset containing the latest and best security solutions selected by our security experts
  • Time and money saved

    No more hiring costs for in-house security staff (or training, time off, vacation and sick days, and so on).

    No need to research and vet security solutions, as we've taken care of that for them.

    Reduced risk of dealing with breach-related costs, such as clean-up fees and financial losses from downtime and lower productivity

  • Lower risk of experiencing a future data breach and all the associate fallout (e.g., reputation damage and regulatory penalties)
  • Streamlined pricing structure for a comprehensive set of products and services compared to other MSSPs that sell components like vCISO and toolsets separately

Overall, with our MSSP offering, the client can rest assured that their IT environment is proactively protected against sophisticated cybersecurity threats. With our security team on their side leveraging advanced tools to detect and eliminate threats, their odds of experiencing a breach are much lower.

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