Some organizations that need day-to-day desktop support services can leverage one of our desktop support programs, especially growing companies that will more than likely run into complex IT challenges and obstacles. Desktop support can isolate Layer 1 issues including wiring and equipment failures. Packages are based on coverage options, required response time as well as bundled hours.
For organizations that have a staffed IT professional: Stratosphere can serve as an extension of your organization and the in-house IT support that you are missing.
For organizations that lack a staffed IT professional: If IT isn't your day job, we can handle your IT infrastructure for you. Stratosphere can service as your full-time IT provider, taking the burden of IT management off your shoulders. Stratosphere Networks' trained and certified staff can help your business with basic moves, adds, changes and troubleshooting common everyday issues such as:
- Viruses
- Spyware
- Spam
- Installation
- Removal
- New user set up
