Organizations that have an IT professional on staff to handle day-to-day desktop support request Stratosphere Networks monitoring and maintenance support packages. When your business operates with business-critical applications that IT professionals do not typically see, Stratosphere Networks can provide emergency response often before an issue arises with while-you-sleep-alerts.
Stratosphere is prepared to work as the support group for all size businesses, for any industry. Staffed around the clock, we can quickly address critical infrastructure needs, including server malfunction, routing and switching issues, core backups and recovery, and major business application failure. At times we will find and solve your IT issues before your end users even notice there is a problem.
Packages are based on coverage options and guaranteed response times for critical failures.
