Live Help Desk

Network Operations Center

Stratosphere Networks' certified engineers immediately respond to all alarms and customer calls with objective decisions and critical analysis in real-time. Technicians respond immediately; your business is in secure hands with Stratosphere Networks' help desk and can expect the following:

  • Uninterrupted day-to-day business. No matter what time of day, you can rely on Stratosphere Networks' team of experts to rectify any problems immediately, eliminating extended periods of company downtime and lack of productivity.
  • Tier 1-3 technicians. Our team of experienced and certified technicians can quickly and efficiently remedy even the most complicated of system problems. Your business will continue to run smoothly with our immediate response.
  • Proactive monitoring at all hours. Breakdown within business-critical applications are immediately addressed with our proactive monitoring system and remedied before major business productivity is lost. Stratosphere Networks actively monitors your system so that you can monitor your day-to-day operations.
  • Always know where to find your IT professional. Having trouble locating your in-house IT professional? One phone call to Stratosphere Networks removes the wonder and worry of when your system malfunction will be fixed. When a technical emergency occurs, Stratosphere Networks gives you peace of mind.
  • Peace of mind IT. Guaranteed support round the clock and a true partner you can count on.
  • Rapid response team. Quick response services allow you worry-free IT service and maintenance.

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Case Studies

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Crain's Best Places to Work for Millennials Tech Top Ten MSP Mentor MSP Partners
Stratosphere Networks, LLC, Data Communications Equipment & Systems, Evanston, IL