Since digital transformation has become vital for success, businesses have prioritized technology investments. Approximately half (51 percent) of organizations plan to increase their IT budgets next year, according to the 2023 State of IT from Spiceworks Ziff Davis. However, in addition to allocating adequate funds to technology, you need to determine the right mix of IT solutions if you want to position your organization for prosperity.
There’s no one-size-fits-all approach to IT. The correct combination of products and services depends on your company’s unique situation. When our technology advisors start working with clients, the first step involves gathering information on various aspects of the company’s IT environment and gaining a holistic understanding of their current status.
These are some of the factors you must take into account when creating an overall IT roadmap for your organization:
- Short- and long-term goals
- Top complaints/pain points
- Anticipated growth in the next 5 to 10 years
- Compliance needs
- Employee locations (on-site, remote or hybrid)
- Cybersecurity program status
- Call center/contact center tools currently in use
- Collaboration solutions in place
- Telephony set-up (e.g., do you have an on-premises or cloud phone system?)
- Current IT and cybersecurity policies and procedures
- Infrastructure status (e.g., servers)
- Network set-up
After assessing all these factors and more, our advisors can create a customized IT roadmap for your organization. It’s not uncommon for clients interested in one type of solution (e.g., a cloud phone system) to realize they could benefit from others, too (e.g., cloud contact center, SD-WAN, etc.). It’s important to consider the big picture and figure out the combination of IT solutions that will work best for your business now and in the future.
If you’d like to learn more about finding the right IT solutions for your business, our technology advisors would be happy to help. Drawing on extensive experience with IT and cybersecurity products and services and a vast partner network, we can streamline the shopping around process and create a comprehensive tech roadmap for your organization. With advanced tools, we can quickly generate objective comparison matrices that simplify the process of pinpointing the best options. On top of that, our price parity guarantee means working with us doesn’t cost you any more than going straight to the solution supplier.
Explore our advisory process today by calling 877-599-3999 or emailing email@example.com to schedule a consultation with one of our advisors.