How AI for facilities boosts efficiency, productivity
A high-tech company with over 1,000 employees at 15 offices worldwide faced long resolution times and a lack of efficiency due to high volumes of repetitive facilities-related requests. The employees in the facility management department faced approximately 3,000 inquiries each … Read more
Vonage vs. Zoom: Find the best UCaaS solution for your business
Unified Communications as a Service (UCaaS) has become essential for modern businesses that want to facilitate effective communication and collaboration from anywhere. Most organizations that haven’t already switched from legacy phone systems to cloud solutions are at least weighing their … Read more
Top 4 signs your business needs managed Unified Communications as a Service (UCaaS)
Many businesses seeking greater flexibility, accessibility, and affordability have replaced old-fashioned on-premises phone systems with Unified Communications as a Service (UCaaS) solutions. By the end of this year, the 2024 State of Disruption report from AVANT Analytics predicts that more … Read more
Cisco Webex vs. Zoom: Which UCaaS platform is better for your business?
If you’re considering migrating your phone system to the cloud or switching to a new Unified Communications as a Service (UCaaS) platform in the near future, you might feel overwhelmed by the vast and constantly changing UCaaS solution marketplace. With … Read more
4 signs your business needs managed Contact Center as a Service (CCaaS)
Are you getting as much value as possible from your Contact Center as a Service (CCaaS) solution without overworking your in-house team members? If you aren’t confident answering “yes” to that question, your business might benefit from partnering with a … Read more