It’s once again that time of year when it’s customary to consider your goals and what you might want to do differently during the months ahead. The past couple of years have proven particularly tumultuous for businesses across all industries as remote and hybrid work arrangements became the norm and consumers grew to expect exceptional digital experiences.
Although we can’t be sure how 2022 will play out, technology will undoubtedly continue to evolve rapidly, and embracing innovative solutions will remain imperative for companies that want to stay relevant. If you’re wondering what your information technology strategy should look like for the year ahead, here are some IT resolutions you might want to make.
1. Seek expert guidance when selecting IT solutions for your business.
Particularly in the Software as a Service (SaaS) space, the number of providers and solutions available has skyrocketed in recent years as many organizations have migrated systems and applications to the cloud. For instance, a 2021 press release on the global Unified Communications as a Service (UCaaS) market from Research and Markets lists more than 20 notable vendors.
As a result, thoroughly evaluating all the options available and finding the best match for your business is an increasingly daunting and time-consuming task. Save yourself time and money in 2022 by turning to trusted advisors who can leverage advanced tools and extensive IT solution knowledge to simplify the shopping-around process and quickly pinpoint the best choices for your organization. Visit our trusted advisor services page to learn more.
2. Migrate your phone system to the cloud (if you haven’t already).
If you still rely on a traditional PBX, you should consider switching to UCaaS (a.k.a., a cloud phone system) in 2022. In today’s work-from-anywhere world, on-premises phone systems are no longer adequate. If you have remote or mobile employees, the right unified communications solution can make their lives easier and help them stay productive. For more information, check out our UCaaS page.
3. Make sure you have a comprehensive and current IT road map.
You can’t reach your desired destination if you don’t know how to get there. It’s vital to have a strategic technology road map in place that accounts for your company’s objectives, pain points, and cybersecurity and compliance needs, among other factors. Our IT consultants can assist with road mapping if you need guidance. This previous blog entry can also help you plot your path for the new year and beyond: “6 Key Considerations for Revamping Your IT Roadmap for 2022”
4. Embrace emerging technologies.
Eighty percent of consumers will view the world as entirely digital in 2022, according to predictions from Forrester. To stay competitive and deliver an exceptional customer experience (CX), businesses will need to deploy advanced technologies (such as cloud-based communication solutions and CX-enhancing platforms, among others) to meet clients’ shifting expectations.
If you’d like expert assistance crafting your IT strategy for the new year, our advisors would be happy to help you. We have plenty of experience helping businesses across all industries identify solutions that position them for long-term success. To learn more about our services, please give us a call at 877-599-3999 or email email@example.com.