Tech Talks: RingCentral Offers Cutting-Edge Cloud Communications Solutions

RingCentral logoIn order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in person training from these vendors. Our Tech Talks blog series offers a snapshot of these educational sessions.

Many businesses have adopted cloud-based communications solutions due to their flexibility, scalability, and numerous other potential advantages over on-premise options. Our team of cloud consultants recently met with representatives from RingCentral, an industry leader in the unified communications as a service (UCaaS) space, to discuss their offerings. Here’s a quick overview of the provider and the business benefits of their cloud-based solutions.       

Provider Overview
RingCentral, based in Belmont, California, provides cloud-based communications solutions for businesses of all sizes. RingCentral serves more than 350,000 businesses across various industries, and Gartner has identified the company as a UCaaS Magic Quadrant Leader. The UCaaS provider aims to enhance business communications and collaboration with innovative, reliable solutions.

Featured Offerings
RingCentral provides a range of communications solutions for organizations of all sizes, from small businesses to enterprises. Here are just some of the products they offer that can enhance your team members’ ability to connect with each other. 

Glip: This intuitive collaborative team messaging application gives end users the ability to chat with colleagues in real time whenever and wherever they need to get in touch. The app allows for file and link sharing, video calls, and the creation of teams based on projects, departments, and themes. Additionally, it integrates seamlessly with apps including JIRA, Box, Google Drive, and more.     

Keep your team members connected with this cloud communications system. It includes enterprise-level voice, text, online meetings, conferencing, collaboration, and fax. On top of that, unlike traditional phone systems that require hardware and lengthy installation processes, RingCentral Office is set up and managed by the provider online. It’s an all-in-one solution for your business communication needs.  

Contact Center: 
With this cloud-based contact center, you can change the way you engage with clients thanks to actionable analytics, omnichannel routing, and CRM integration. Additionally, this product has user-friendly agent management tools and overall allows for greater speed and efficiency.   

If you need an online meeting and screen sharing product, this RingCentral offering can give you the capability to connect with up to 100 participants via high-quality video from your desktop or mobile devices. Other features include team messaging, file sharing, and more.     

If you’d like to learn more about cloud communications solutions from RingCentral, don’t hesitate to contact our team of expert cloud consultants today. In addition to providing Chicago IT support, we work with a wide range of cloud vendors and can serve as your company’s trusted advisor in identifying solutions that meet your unique business needs. If you reach out to providers directly, you’ll learn about the advantages their products offer. By contrast, our vendor agnostic approach means we can help you see the big picture, including the drawbacks as well as the benefits of each offering. Get more information today by emailing or calling 877-599-3999.

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