Microsoft Teams: Cloud Collaboration Capabilities for Modern Businesses

The Teams Advantage: A Single App for All Your Business Communication Needs

Since Microsoft announced plans to replace Skype for Business with Teams as part of their "new vision for intelligent communications" in 2017, this Unified Communications as a Service (UCaaS) platform has skyrocketed in popularity and now serves millions of end users daily with its robust feature set. Some of its notable capabilities include the following:

Microsoft Teams: Cloud Collaboration Capabilities for Modern Businesses

Voice and video calling

  • PSTN phone calls
  • Mobile app for calls on the go
  • Cloud voicemail
  • Call queues
  • Direct routing
  • Audio and video conferencing
  • Auto attendant
  • Contact center integration
  • Microsoft calling plans
  • And more

Advanced collaboration

  • Teams Connect for creating and sharing channels
  • Together mode to replicate in-person presentations and meetings
  • Easy file-sharing
  • Ability to co-author files in real-time in other Microsoft apps (Word, Excel and more)
  • Built-in translation supported for 35 languages

Instant messaging

  • One-on-one chats
  • Group chats
  • Persistent chat and search capability
  • One-click switch to voice or video call
  • @ mentions
  • Rich text editing
  • Stickers, emojis and gifs

Virtual events and meetings

  • Interactive webinars for up to 1,000 participants
  • Broadcasts for up to 10,000 attendees
  • Breakout rooms
  • Meeting chat feature
  • Ability to record audio and visuals
  • Access to past meeting notes and recordings
  • Content sharing

Teams is available in desktop, web and mobile versions so end users can conveniently communicate and join meetings and events with the device of their choice. Remote workers can touch base with colleagues just as effectively as if they were in the same office building, even meeting "face-to-face" over video calls. Additionally, the app has native next-gen security features – including information barriers, data loss prevention and retention policies – to ensure your data stays safe.

Maximize Your ROI With Teams Training

Because Microsoft constantly updates the Teams app to deliver the best possible user experience, training services from experts who know all the ins and outs can prove incredibly valuable for businesses that want their staff to get as much as possible out of the platform. These are just a few reasons why our clients sign up for training sessions with our Teams experts:

  • Learning about integrations (e.g., Adobe Creative Cloud, GitHub and more)
  • Obtaining guidance on how to leverage Teams efficiently to complete day-to-day tasks
  • Ensuring everyone is up-to-speed on the newest features

The way we work is changing. To succeed, you need a UCaaS platform that evolves along with your business. Microsoft is always working to improve Teams to not only deliver an exceptional user experience today but also meet your future needs.

To sign up for Teams training or learn more about Teams and other apps in the Microsoft 365 cloud-based productivity suite, reach out to our Microsoft experts today by calling 877-599-3999 or emailing

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