October 07, 2022 | Episode 08 | 14:48

How Dialpad addresses employee engagement, retention and satisfaction

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In this episode of Strat X-tra, Stratosphere enterprise technology advisor Kendra Karczewski discusses employee engagement with Dan Ring, regional channel manager for the Midwest with Dialpad. Tune in to hear about how contact center software features like automation, transcription, and AI-powered real-time assist cards can enhance agent coaching and subsequently improve retention rates.

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