Tech Talks: How a Managed Services Partner Helps IT Leaders Strengthen Security, IT Support, and Compliance
Executive Summary During our latest Tech Talk, our team met with a managed services and security provider that has supported clients for more than 20 years. The conversation focused on how organizations can simplify IT operations, raise their security posture, … Read more
How Agentic AI Is Transforming CX and Contact Centers
Executive Summary Agentic AI is quickly becoming a key strategy for IT leaders who want to improve customer service, reduce operational strain, and handle rising call volumes without adding more staff. During our recent Tech Talk with a leading AI … Read more
Tech Talks: How Network-as-a-Service Simplifies Global Multi-Cloud Connectivity
Executive summary During a recent Tech Talk, our team met with a network-as-a-service (NaaS) partner that has spent 11 years building a global middle-mile fabric to connect data centers, clouds, and enterprise sites. The session showed how IT leaders can … Read more
Zero Trust in Practice: How to Strengthen Your Security Posture Without Slowing Down Operations
Executive Summary Cybersecurity threats evolve faster than ever, and perimeter-based defense models can’t keep up. A Zero Trust approach—built on the principle of “never trust, always verify”—helps organizations secure data, users, and devices in a world without boundaries. But adopting … Read more
Tech Talks: Dialpad Offers Seamless G Suite Integration
In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more