Find the best backup and disaster recovery as a service provider: 12 critical qualities to look for

A hand pointing to glowing blue gear outlines. The biggest gear says "Disaster recovery" in the center.Maybe it’ll be a fire or flood. It might be a tornado, hurricane, or ransomware attack. Although the specifics might vary, what’s certain is that someday, somehow, disaster will strike your business. You’ll want to be prepared when it does and have the right partner by your side for maximum resilience.

Why you need backup and disaster recovery

An estimated 25 percent of businesses never reopen their doors after a catastrophe closes them, according to the Federal Emergency Management Agency (FEMA). You must have a plan to ensure your organization can bounce back quickly from any natural or human-made calamity that disrupts your daily operations.

That’s especially true today as cybercrime and climate change brew bigger and more frequent disasters. In 2022, the U.S. experienced 18 weather/climate catastrophes with losses totaling over $1 billion, according to the National Oceanic and Atmospheric Administration’s National Centers for Environmental Information.

How to find the best backup and disaster recovery provider

If you need solid backup and disaster recovery services and lack the necessary resources internally, you should partner with a third-party service provider to ensure preparedness and business continuity. However, with so many options in the marketplace, it’s careful to do your research and select a supplier that can fulfill your unique needs.

Our technology advisors utilize an advanced tool to create matrices showing how various providers in a particular category compare based on multiple factors. When we generate a matrix for a client searching for a backup and disaster recovery as a service provider, it includes the following critical criteria.

      1. Data center locations for off-site backup and disaster recovery for your on-premises IT environment


      1. Backup and disaster recovery software or hardware platforms utilized for backup or replication


      1. Managed backup platforms utilized (i.e., software or hardware that can back up your data locally, send it to off-site storage, and retrieve and restore it in the on-prem environment)


      1. Disaster recovery software or hardware utilized that can recover cloud workloads


      1. Whether they can take over management of backup and disaster recovery solutions you already have in place


      1. Backup and/or recovery for software as a service solutions like Office 365, Salesforce, and Google Workspace


      1. Backup and/or recovery for virtual sources like VMware, Hyper-V, KVM, and AHV


      1. Backup and/or recovery for public clouds like AWS, Azure, and Google Cloud Platform


      1. Backup and/or recovery for physical machines (e.g., Windows, Linux, HP-UX, and Solaris)


      1. Backup and/or recovery for IBM AS/400, AIX, and Mainframe


      1. Backup and/or recovery for end user devices like Windows/Mac desktops and Apple/Android mobile devices


      1. Whether they perform storage area network (SAN) replication (i.e., native replication from your storage to a similar platform at their data center)

Our advisors are available to assist you if you’d like guidance as you evaluate your options for backup and disaster recovery services. We’ll leverage our decades of experience with technology, background as a former managed service provider, and our extensive partner network to find the perfect supplier for your company.

Get started today by calling 877-599-3999 or emailing to schedule a 15-minute consultation with one of our advisors.

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