To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.
An S&P 500 company focused on pharmaceuticals had some serious security issues. Their security information and event management (SIEM) solution was bringing in too little data but producing an overwhelming amount of alerts. This interfered with the company’s ability to detect threats, but their managed security service provider was in no hurry to fix the situation. The head of cybersecurity operations for the business began searching for a new service provider capable of meeting their SLAs and managing their tools. They needed a supplier that could not only fulfill their requests but also provide strategic guidance.
The company’s head of security connected with one of our partners, a managed IT and security services provider. Ultimately, the client needed a complete cybersecurity overhaul. As part of the transition, they purchased Microsoft Office 365 E5 and Microsoft Sentinel SIEM. The new service provider configured those solutions and continues to support them via managed detection and response services, which combine Azure Sentinel features with security orchestration, automation and response (SOAR). Human analysts in our partner’s security operations center scrutinize every alert from Sentinel and conduct 24/7/365 proactive monitoring.
Overall, the provider configured the new tools and took over protecting approximately 4,000 servers, 12,000 endpoints worldwide, and 24,000 identities in a matter of weeks. The client no longer has to deal with a SIEM solution that brings in too little information and generates too much noise, and they have a highly responsive security partner on their side.
That’s just one example of how our partner’s managed services can transform operations and make life easier for their clients. Our technology advisors recently met with their sales team to review their portfolio and discuss the benefits of their offerings. If you could use a reliable partner to help you overcome IT and security challenges, here’s some vital information to consider about this provider’s background and services.
Provider overview
IT professionals launched this Illinois-based company in 1989, intending to solve business challenges with technology. With nearly 1,000 team members in 8 countries, they deliver reliable services that empower their clients to overcome obstacles, increase efficiency, improve security, and contain costs. They provide integrated, holistic, and scalable solutions to support modern companies in achieving their objectives. Their efforts to transform IT environments for small and mid-sized businesses have earned them various awards, including a spot on the CRN MSP 500 Elite 150 list. Notable clients include Chevron, Discover, Cushman & Wakefield, Levi’s, and Northwestern Mutual.
Featured offerings: Managed IT and security services
Make life easier for your internal staff and find ways to lower spending and streamline operations with support from this supplier. Their portfolio of managed services covers all aspects of your IT environment.
- Outsourced IT: Fully or partially outsource IT support with service desk and laptop as a service.
- Security services: Lower your risk level with managed detection and response, policy creation, and security assessments and training.
- Managed cloud services: Leverage cloud assessments and workshops and get assistance with cloud migration. This provider can assist with private, public, hybrid, and multi-cloud deployments.
- Application services: This supplier can assist with app development and management.
- Managed data services: Be smart about your data with assessments, science and migration services.
- Microsoft 365 managed services: This provider has you covered whether you need a Microsoft 365 roadmap, deployment assistance, or help with Teams governance and implementation.
Our trusted advisors can help if you want to find the best managed service provider for your company. Drawing on our background in managed services and utilizing advanced tools and our expansive partner network, our advisors can identify services that align with your specific requirements. We can create matrices that illustrate how all your options compare. On top of that, our price parity guarantee means working with us won’t cost you more than going directly to the supplier.
Get started today by calling 877-599-3999 or emailing sales@stratospherenetworks.com to schedule a 15-minute consultation.
