To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers a snapshot of these educational sessions.
A non-profit committed to combating homelessness had only one IT manager attempting to meet the needs of 300 employees at 13 locations. Since it was impossible for one individual to support the whole organization, they turned to a managed IT solution in our portfolio to ensure reliable tech support and security.
With a reliable managed service provider (MSP) on their side, the non-profit organization has 24/7 support. Helpdesk staff members are familiar with their infrastructure and rapidly resolve issues, minimizing downtime. Managed cybersecurity services combat cyberattacks for the client, and the organization has successfully grown and evolved without needing to expand their internal IT department.
If you want to similarly maximize uptime and productivity without breaking the bank, you should consider managed IT services for your business.
Managed IT services: Notable features and benefits
Reliable IT support is crucial for modern businesses. However, not everyone has the resources necessary to maintain an extensive internal technology department. The right MSP can ensure you have the round-the-clock proactive IT support you need without the price tag associated with a full-blown in-house network operations center.
Key elements of this managed IT offering can include
Proactive monitoring
On-site and off-site backups
24/7 helpdesk support
Anti-virus and security for all machines
Operating system updates and support
Regular reports to keep you up to speed
Professional services
Patching
And more
For businesses with in-house IT staff, a co-managed IT support package is also available. Additionally, we can layer on managed cybersecurity services to protect your network and infrastructure from cybercrime.
Our technology advisors can help if you want to explore IT solutions for your business. With our 20+ years of experience in the managed service provider space, we can efficiently identify market-leading solutions and services that meet your unique needs.
Get started today by calling 877-599-3999 or emailing sales@stratospherenetworks.com.
