To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.
A U.S. healthcare provider with over 3,000 mobile devices needed assistance administering and managing their growing corporate mobility program. Faced with the challenge of reporting on and analyzing costs related to multiple carriers as well as tracking thousands of devices, the provider turned to one of our trusted partners, a leading supplier of mobile expense management solutions.
Our partner deployed their technology to analyze historical usage for each line and identify optimal plans. Additionally, they pinpointed and eliminated redundant calling features. Overall, those improvements led to 41 percent savings in the first month without altering the end user experience or changing carriers.
If you’re interested in increasing efficiency and spending less on mobile services, you should consider working with the same expense management solution supplier. During a recent meeting, our technology advisors reviewed the benefits of this provider’s mobile management products and services. We’d like to share some essential information about their background and portfolio that could help streamline your buying journey.
Provider overview
Founded in 2001, this Illinois-based supplier services more than 1.5 million enterprise mobile devices annually and helps companies reduce their monthly mobile account spending by an average of 20 percent to 40 percent with advanced expense management software. Their target market includes organizations with 100 or more cellular connections in need of assistance managing mobile accounts, end users, devices, contracts and more. In addition to offering cutting-edge software, this provider’s team members serve as master agents for most regional, national and international carriers in North America.
With their commitment to exceptional customer service and innovation, this supplier has a 99 percent retention rate and nearly 5,000 satisfied clients. Advantages of partnering with them include the following:
- Real-time monitoring services
- Contract negotiation assistance
- Integration with leading help desk solutions
- ZenDesk
- ServiceNow
- ManageEngine
- And more
- Account management services from a dedicated mobility analyst
- 24/7/365 support services from a U.S-based help desk
- Access to an advanced client portal
Featured offering: Automated mobile expense management software
This supplier’s mobile expense management platform, powered by Microsoft Azure, utilizes real-time data pool management, machine learning features, and custom APIs to minimize monthly costs. Additionally, this provider can deploy pre-built agnostic API software that integrates with internal solutions such as your MDM, help desk, carrier portal, HR, ERP and asset management solutions to automatically identify other opportunities to reduce spending.
Key features and advantages of this mobile expense management offering include the following:
- Average monthly savings of 20 percent to 40 percent without changing contracts or carriers or affecting end users
- Mobility management processes automation
- Access to more than 44 pre-programmed reports as well as custom reports
- More efficient mobile resource allocation
If you’d like to learn more about mobility solutions from this supplier and others in the marketplace, don’t hesitate to reach out to our trusted advisors. Our team can leverage our extensive IT solution experience, partner network, and access to cutting-edge tools to rapidly generate comparison matrices that make it easy to weigh your options and identify the best products for your business. Additionally, with our price parity guarantee, working with us won’t cost you more than going directly to the solution provider.
Take the first step toward lower costs and greater efficiency today. Please call 877-599-3999 or email sales@stratospherenetworks.com to get in touch with our technology advisors.
