Tech Tips from the President

Microsoft 365 News 06-10-2021: Supplier to Upgrade Teams ‘Large Gallery’ Layout for Mobile Meetings

In Microsoft 365 news this week, the supplier announced plans to upgrade the Teams “large gallery” layout for mobile meetings to achieve a more optimal user experience. Keep reading for details about that update as well as other new features, … Read more >

6 Reasons to Consider Call Center Outsourcing

A major retailer based in the U.S. needed to make sales and deliver an outstanding customer experience (CX) during the holiday season. The company turned to one of our partners, a call center referral and advisory firm, to find a … Read more >

Microsoft 365 News 06-03-2021: PowerPoint Live in Teams Adds Virtual Laser Pointer, Annotations

In Microsoft 365 news this week, the supplier announced the introduction of additional features for presenters utilizing PowerPoint Live in Teams. Keep reading to learn more about those capabilities as well as other new and updated Microsoft 365 features. New … Read more >

What Is Compliance as a Service?

A privately-owned financial services firm had relied on us for managed IT services for more than six years when they requested additional assistance in securing sensitive data and complying with industry-specific requirements. Because of the highly sensitive nature of the … Read more >

Microsoft 365 News 05-27-2021: Supplier to Change In-App Outlook Feedback Submission Process

In Microsoft 365 news this week, Microsoft announced plans to alter the Outlook feedback submission process. The supplier also announced new and updated features for Teams, Lists, SharePoint and other apps. Keep reading for details. New Features Microsoft Teams admin … Read more >

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