Tech Tips from the President

How can teachers make sure that students with hearing loss can still understand verbal instructions in the classroom? Kara Ball – a special education expert at the nonprofit Understood and an elementary science and STEM education specialist with Baltimore City … Read more >

In Microsoft 365 news this week, the supplier announced the implementation of various new Teams features, including chat bubbles that show on all participants’ screens in meetings, live transcription with speaker attribution, and attendance reports. Keep reading to learn more … Read more >

High-speed internet has become a necessity these days as businesses increasingly rely on wireless devices and cloud solutions. The adoption of 802.11ac and Wi-Fi 6 (802.11ax) – combined with the deployment of numerous wireless devices and applications – has created … Read more >

In Microsoft 365 news this week, the supplier announced plans to upgrade the Teams “large gallery” layout for mobile meetings to achieve a more optimal user experience. Keep reading for details about that update as well as other new features, … Read more >

A major retailer based in the U.S. needed to make sales and deliver an outstanding customer experience (CX) during the holiday season. The company turned to one of our partners, a call center referral and advisory firm, to find a … Read more >