Give Your In-House IT a Break: Why Businesses Should Consider Supplemental IT Services

outsourcing concept with two people holding together pieces of a puzzle.Is your in-house IT team constantly overworked and struggling to keep up with routine daily tasks, rapidly changing cybersecurity requirements and new technologies? With all the new developments in the tech world in recent years (e.g., the Internet of Things, mobility, cloud, and more) coinciding with a data breach epidemic, delivering comprehensive IT support and services is more challenging than ever.

To ensure they have the time and resources to tackle critical strategic projects, a growing number of organizations are choosing to get supplemental managed IT services from external providers. From 2016 to 2017, the average percentage of total IT budget devoted to outsourcing rose from 10.6 percent to 11.9 percent, according to the IT Outsourcing Statistics 2017/2018 study from Computer Economics.

Supplemental tech services can empower internal IT teams, making their jobs easier with next-gen tools, automation, and access to high-level experts on all kinds of IT issues, including IT security.

If your in-house staff could use a boost, here are a few reasons to consider complementary IT services from a managed IT services provider.

1. Lower IT security risk level. Devoting adequate resources to cybersecurity is vital at a time when new malware emerges constantly. In May of this year alone, there were 110 data breaches that exposed 588,801 sensitive records, according to the Identity Theft Resource Center.

With supplemental IT services, you can take advantage of Cybersecurity as a Service (CaaS), which includes a range of advanced IT security solutions and access to security analysts who can assist with managing alerts and neutralizing threats. Your in-house IT team will no longer have to worry about staying up-to-date on the constantly evolving cybersecurity threat landscape on their own, in addition to their other tasks.

2. Access to trusted advisor services and high-level expertise. A managed service provider like Stratosphere can empower your internal IT staff through cloud consulting and trusted advisor services. With the numerous cloud offerings on the market today, finding the one that’s right for your company can take a lot of effort. Our consultants can take care of the shopping around for you, saving your organization considerable time and money. Learn more about these services on our Trusted Advisor page.

3. Greater productivity with Platform as a Service (PaaS). A PaaS solution can help your IT team become more productive with access to features such as automation of mundane tasks (e.g., patching and updating IT infrastructure). It can also assist with IT process development services and provide a customized online ticketing portal for your business.

If you’d like to learn more about complementary IT services to empower your internal staff, please contact our team of expert techs today by emailing or calling 877-599-3999.  We offer a range of solutions to support in-house IT teams and help them get more done with less stress.

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