Are you looking for ways to improve the experience clients have when they interact with your business? Many companies have recognized the customer experience (CX) as something they should invest heavily in today. Gartner calls CX “the new marketing battlefront.” … Read more
Tech Talks: Get the Most Out of the Cloud with Rackspace Managed Services
In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more
15 Cybersecurity Stats Every Business Leader Should See
Cybersecurity concerns have been top-of-mind for many of us in recent days ever since the news broke that Capital One Financial Corp. experienced a major hack, with millions of records exposed. The incident involved the personal information of approximately 106 … Read more
5 Months Until Microsoft Windows 7 and Windows Server 2008 End of Support. Have You Upgraded Yet?
You may have heard or recently noticed an on-screen reminder about Microsoft ending support to Windows 7 and Office 10 on January 14, 2020. Despite the pending end of support, NetMarketShare’s statistics showed 36.43 percent are still using Windows 7 … Read more
Why Email Sandboxing Should be Part of Your Cybersecurity Strategy
Last month, Lake City, Florida officials fired a member of their IT staff and announced plans to revamp their whole IT department after a careless click led to a ransomware infection of the city’s whole IT network, according to the … Read more