Tech Talks: Got Cisco or Skype for Business? Consider CallTower for Cloud UC

contact center illustrationIn order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in person training from these vendors. Our Tech Talks blog series offers a snapshot of these educational sessions. 

Do you currently have Cisco solutions and/or Skype for Business? If you do and would like to implement a cloud-based communications platform, our team recently met with a vendor that provides cloud unified communication (UC) offerings that can integrate with your current solutions. CallTower delivers some of the world’s most advanced UC solutions and collaboration services. Here’s a quick summary of what they can do for your organization.

Provider Overview
CallTower has been providing solutions since 2002 and has implemented and managed more than 150,000 users around the world. The company offers UC applied over a secure SD-WAN, BYOB, or MPLS connection and is based on reliable end-to-end native Microsoft, Cisco and metaswitch platforms.

Featured Offerings
Some of the most notable offerings in CallTower’s portfolio include hosted voice solutions for Cisco and Skype for Business. These fully managed cloud-based solutions are great options for companies that already have or plan to implement Cisco phones, Cisco CallManager, and/or Microsoft Office 365 and Skype for Business.

  • Cisco: If your organization already uses Cisco handsets or CallManager, CallTower has been partners with Cisco for 14 years and has performed contact center as a service (CCaaS) integrations with them since 2010. Hosted Cisco UC from this provider is ideal for businesses that want to avoid excessive capital expenditures and simplify end user management.
  • Skype for Business: For organizations that are already using O365 and Skype for Business, CallTower offers a secure UC platform that cuts maintenance costs and simplifies business collaboration. This offering comes with a number of advantages for your company, including live training, flexible licensing, white glove implementation, CRM integration, and more.

Additionally, if your organization has multiple sites with some users relying on Cisco while others have Skype for Business, CallTower can integrate the platforms to allow for seamless communication between the two.

To learn more about these offerings, please contact our expert team to request a live demo and/or cloud consulting services. We work with a wide range of solution providers and employ a vendor agnostic approach, which allows us to serve as your trusted advisor when it comes to selecting a cloud solution. Our team can offer a more objective assessment than you would get if you contact a vendor directly. Save time and money by leaving the process of shopping around to us. To get in touch with our cloud consultants, email or call 877-599-3999.

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