Knowledge Center

Knowledge Center

The Stratosphere Networks team is constantly striving to deliver best-in-class technology services and solutions from our state-of-the-art Network Operations Center (NOC) in Evanston. Here's some key information about the processes we employ to provide leading managed IT services, as well as the high-quality solutions we offer to our clients.

About Our NOC

The Stratosphere Networks state-of-the-art NOC gives the businesses we serve access to a team of tech experts and certified engineers who work together to resolve issues as efficiently as possible. Our staff provides proactive monitoring as well as on-site and remote support services, including an in-house live help desk that can respond immediately to any problems you might have.

Visit our Network Operations Center page to learn more.

Flat Rate IT

For businesses seeking leading technology services and solutions at competitive prices, flat rate IT plans from Stratosphere Networks deliver better response and resolution times for tech issues, lower data breach risk with our managed cybersecurity solutions, and less downtime via backup, disaster recovery and business continuity solutions – among other advantages. We also offer IT professional services, hardware and software maintenance, and expert consulting and advisory services.

Visit our Flat Rate IT page for more details.

Collaborative Operations

Our team works around the clock to empower our clients with exceptional service. In our NOC, an open and collaborative work environment that facilitates communication between techs with various certifications and specializations speeds up the problem-solving process. IT professionals of all levels work in-house and brainstorm with each other when needed to ensure the fastest possible resolution times.

Visit our Collaborative Operations page to learn more.

Our Top IT Certifications

Are you looking for an IT team with top certifications? The experts on staff at Stratosphere have all of the experience and education necessary to help your business reach new heights – including CompTIA A+, ITIL v3 Foundation, Cisco Certified Network Associate Routing and Switching, Microsoft Certified Professional, and much more.

Visit Our Top IT Certifications page for details.

Advantages vs. Disadvantages of Cloud

Cloud-based solutions and services have become extremely popular in recent years, as businesses turn to them for cost containment, flexibility, accessibility and more. However, before you move any business processes or apps to the cloud, it's important to understand all the pros and cons of the technology. Our senior trusted advisors can also offer guidance with cloud consulting services.

Visit our Advantages and Disadvantages of Cloud Computing page to learn more.

Private vs. Public vs. Hybrid Cloud

Public, private and hybrid cloud solutions are all secure and scalable. However, there are some important differences that you should know before you implement any cloud-based apps or services.

Visit our Private Cloud vs. Public Cloud vs. Hybrid Cloud page to find out what makes each distinct from the others.

If you have any questions or would like to know more about our staff, services and solutions, contact us today by calling 877-599-3999 or emailing sales@stratospherenetworks.com.

Contact Us

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