At a time when customer experience (CX) is quickly becoming the No. 1 factor in determining business success, companies can't afford to overlook the importance of modern communication capabilities. Clients today want to have the option to contact you in ways other than calling. Our high-tech world has changed their expectations: They might be more comfortable texting, emailing, chatting and instant messaging with customer service reps. Avaya, one of our trusted partners, is a leading provider of cutting-edge communications systems that help businesses of all sizes adapt to those new consumer standards, tackle digital transformation and stand out in an increasingly high-tech world.


Why Businesses Turn to Avaya for Communication and Collaboration

Since 2000, Avaya has provided businesses of all sizes around the world with high-quality solutions to facilitate effective communication and collaboration. This supplier is dedicated to helping companies leverage new and innovative technologies (such as the cloud and Artificial Intelligence) to improve engagement and connections with clients, as well as allow their employees to work together more effectively than ever before.

More than 90 percent of the biggest businesses in the U.S. rely on Avaya solutions, and the supplier serves thousands of customers in more than 175 countries around the world. There are plenty of reasons why so many organizations across various industries – including healthcare, hospitality, higher education and more – depend on this provider for some of their most vital organizational capabilities. Here are just a few that stand out.

  • Decades of experience and expertise in the business communications space
  • Ability to serve companies of all sizes, from SMBs to large enterprises
  • Focus on digital transformation and improving CX
  • More than 4,000 partners around the world

Avaya Products: Create Stronger Connections

This solution provider offers a range of products and solutions that can transform how your team communicates and ensure your customers have the best possible experience when they engage with your organization. Their main solution categories include the following:

Our team also provides comprehensive services to keep your Avaya solutions up-to-date and secure. Visit our Avaya Services page to learn more.

To learn more about business communications solutions from Avaya, get in touch with us today by calling 877-599-3999 or emailing sales@stratospherenetworks.com.

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