Stratosphere Networks Blog

What’s the difference between VoIP and UCaaS? How to determine which is right for your business

A marketing agency in the Chicago suburbs with about 125 employees started out determined to stick with their on-premises phone system. However, the company was spending a significant amount on usage and dial tone, and their system was several releases … Read more >

How to ensure remote workers follow security guidelines: 4 tips for cybersecurity policy compliance

You’ve probably heard the proverb, “You can lead a horse to water, but you can’t make it drink.” Similarly, you can mandate that your remote workers undergo security awareness training, but if they aren’t properly motivated to comply with your … Read more >

4 Cisco Meraki smart workplace technology solutions to contain costs, increase sustainability and more

As technology advances, our homes and workplaces have become increasingly intelligent, occupied by “smart” internet-connected devices capable of monitoring occupancy, temperature, air quality and other aspects of the internal environment. The number of Internet of Things (IoT) devices worldwide is … Read more >

Your guide to digital customer experience: How to deliver a cohesive omnichannel DX

If you’ve arranged for food delivery through an app, bought household essentials or gifts online, or bantered with a corporate account on social media, you’ve had a digital experience (DX). Every interaction between a customer and a business that takes … Read more >

Why your contact center needs workforce engagement management (WEM) tools

Imagine you’re having problems with a product and need to contact the manufacturer for assistance. Which customer service representative would you choose: one who listens attentively and seems eager to solve your issue or a bored, disengaged agent who seems … Read more >

Contact Us

We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Stratosphere Networks, you can optout of all marketing communications or customize your preferences here.