To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more
What’s the difference between VoIP and UCaaS? How to determine which is right for your business
A marketing agency in the Chicago suburbs with about 125 employees started out determined to stick with their on-premises phone system. However, the company was spending a significant amount on usage and dial tone, and their system was several releases … Read more
How to ensure remote workers follow security guidelines: 4 tips for cybersecurity policy compliance
You’ve probably heard the proverb, “You can lead a horse to water, but you can’t make it drink.” Similarly, you can mandate that your remote workers undergo security awareness training, but if they aren’t properly motivated to comply with your … Read more
4 Cisco Meraki smart workplace technology solutions to contain costs, increase sustainability and more
As technology advances, our homes and workplaces have become increasingly intelligent, occupied by “smart” internet-connected devices capable of monitoring occupancy, temperature, air quality and other aspects of the internal environment. The number of Internet of Things (IoT) devices worldwide is … Read more
Your guide to digital customer experience: How to deliver a cohesive omnichannel DX
If you’ve arranged for food delivery through an app, bought household essentials or gifts online, or bantered with a corporate account on social media, you’ve had a digital experience (DX). Every interaction between a customer and a business that takes … Read more